Truist Bank, COVINGTON NORTH BRANCH

Save urself the headache
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by JesusFreak, Nov. 28, 2023

I miss the old BB&T Bank & services before the merge.

A big inconvenience in many ways almost every time.

1. Atm Inconvenience mutiple different times restarted w/ error after I deposited my checks the atm ate my debit card after hrs. Now I've got to contact and re-enter all my payment info with every buisness again the 5th time. 1 occasion they gave me a temporary card and it got stuck inside atm.

2. Disaster, dangerous, small parking lot. Make sure u go after hrs because customers leaving have to sometimes wait until lines of cars wrapped around building move along.

3. Very long lines inside some days there's people standing all the way outside waiting 5 - 10 mins til they can get inside the bank door.

4. Drive thru even worse. The line stretched blocking customers from leaving and interfering with dental buisness next door. Other blocking cars from getting to atm.

5. I've called numerous times past couple months nobody answers or returns my calls.

After the merge bb&t changed overnight in Covington Ga. Why didn't they keep the building on the square? The parking lot and building was over 5 times larger.

Note: Heads up Don't come here between 1 - 3 of the month and don't ever drive in the parking lot when its busy while pulling a tralier. Parking lot is too small.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, COVINGTON NORTH BRANCH at Covington, GA
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