TrustCo Bank, CATSKILL BRANCH
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14 client reviews
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| Name: | TrustCo Bank |
| Concentration: | Mortgage Lending Specialization |
| Established: | 01/01/1925 |
| FDIC Insurance: | 08/09/1989 |
| Holden By: | TRUSTCO BANK CORP NY |
| Charter Class: | Savings banks, state charter, supervised by the FDIC |
| # of Branches: | 137, view all, view on map |
| Website: | www.trustcobank.com |
| Total Assets: | $6,347,651,000 |
| Total Deposits: | $5,490,327,000 |
| Total Equity Capital: | $668,261,000 |
| Total Domestic Office Deposits: | $5,490,327,000 |
| Net Income: | $29,760,000 |
| Quarterly Net Income: | $15,325,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
14 client reviews of TrustCo Bank scored 3.5 out of 5.
Ms
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Powder, Sep. 07, 2025
All employees at Trustco Bank are amazing in so many ways . Everyone is personable , professional and can not do enough for their customers . The environment is truly like family . I am always impressed by all employees at the bank , however , a young man named Frank went over and above to assist me in getting my 200.00 returned from a scam company who did withdrawal s on my bank card for over a year . Franks listening skills in relationship to my problem put him in high alert to try to help me get my money returned to me . Frank has had past experience in the dealings of scammers and how they do it and what may help someone get their money back . Because of Frank’s suggestions as to how to do it speak to them and what to say , I was able to get all my money returned to me that that fake company who stole from me . I am extremely grateful to Frank for taking that extra time to help me and get my money and power back from these thieves !
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TrustCo Bank, CATSKILL BRANCH at Catskill, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Powder, Sep. 07, 2025
All employees at Trustco Bank are amazing in so many ways . Everyone is personable , professional and can not do enough for their customers . The environment is truly like family . I am always impressed by all employees at the bank , however , a young man named Frank went over and above to assist me in getting my 200.00 returned from a scam company who did withdrawal s on my bank card for over a year . Franks listening skills in relationship to my problem put him in high alert to try to help me get my money returned to me . Frank has had past experience in the dealings of scammers and how they do it and what may help someone get their money back . Because of Frank’s suggestions as to how to do it speak to them and what to say , I was able to get all my money returned to me that that fake company who stole from me . I am extremely grateful to Frank for taking that extra time to help me and get my money and power back from these thieves !
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TrustCo Bank, CATSKILL BRANCH at Catskill, NY
Was this review helpful to you? Yes, No Report Abuse
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