Wells Fargo Bank, HIGHLAND BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
A little different branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tom1, Jan. 29, 2013
I gave the overall rating a 2 because of a banker that use to be there that use to help me Darlene. If she was still there I would given them a perfect score rating. Since she transferred to Cherry Creek. I have worked with several bankers at this branch. I hate to say this but none of them had the professionalism that she did. This bank is a little to gossipy and very unprofessional for my taste. As one of the bankers was assisting me with an over 100k wire another banker in the cubicle next to her is gossiping about other fellow employees at the branch. Well needless to say the banker messed up my wire because she seemed more interested in what was going on next to her. I think most business owners will agree that time is money. So when you take time out of your busy day to do something as important as send out a $100,000 wire you expect it done right the first time. Not to have to go in several times and call several times to find out a week later what is going on and why my client still has not received the wire that is only supposed to take 24-48 hours at the most. Beyond this mess they have lost several of my deposits, horrible long lines in a stuffy small space, and again unprofessional. The only thing I can say to this branch manager is....
Hire more professionals with class.
If anyone knew Darlene the banker at 38th I'm sure you would agree she was absolutely fantastic. Great smile, professional, and attentive.
She stuck out like a sore thumb in that branch. In a very good way! So I wasn't surprised to hear she had transferred.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, 38th And Pecos Branch at Denver, CO
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tom1, Jan. 29, 2013
I gave the overall rating a 2 because of a banker that use to be there that use to help me Darlene. If she was still there I would given them a perfect score rating. Since she transferred to Cherry Creek. I have worked with several bankers at this branch. I hate to say this but none of them had the professionalism that she did. This bank is a little to gossipy and very unprofessional for my taste. As one of the bankers was assisting me with an over 100k wire another banker in the cubicle next to her is gossiping about other fellow employees at the branch. Well needless to say the banker messed up my wire because she seemed more interested in what was going on next to her. I think most business owners will agree that time is money. So when you take time out of your busy day to do something as important as send out a $100,000 wire you expect it done right the first time. Not to have to go in several times and call several times to find out a week later what is going on and why my client still has not received the wire that is only supposed to take 24-48 hours at the most. Beyond this mess they have lost several of my deposits, horrible long lines in a stuffy small space, and again unprofessional. The only thing I can say to this branch manager is....
Hire more professionals with class.
If anyone knew Darlene the banker at 38th I'm sure you would agree she was absolutely fantastic. Great smile, professional, and attentive.
She stuck out like a sore thumb in that branch. In a very good way! So I wasn't surprised to hear she had transferred.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, 38th And Pecos Branch at Denver, CO
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Maddie
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Maddie, Jan. 05, 2013
Horrible, horrible, horrible!
Longest wait time, ALWAYS an incredibly long line.
Most, not all, tellers have an attitude.
They don't utilize their personnel well, hence the l-o-n-g line.
This is a management issue.
Worst WF I've ever been in.
Save yourself the grief, go to another branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, 38th And Pecos Branch at Denver, CO
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Maddie, Jan. 05, 2013
Horrible, horrible, horrible!
Longest wait time, ALWAYS an incredibly long line.
Most, not all, tellers have an attitude.
They don't utilize their personnel well, hence the l-o-n-g line.
This is a management issue.
Worst WF I've ever been in.
Save yourself the grief, go to another branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, 38th And Pecos Branch at Denver, CO
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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