Home > Missouri Banks > Saint Louis Banks > U.S. Bank Saint Louis > U.S. Bank, OPERATIONS CENTER BRANCH
U.S. Bank, OPERATIONS CENTER BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Broken Promises MISLEAD
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jjmndm, Mar. 02, 2012
I have been a customer for many years. My mother passed and I received a large inheritance. I was told the hold normally 7 days HOWEVER if the issueing bank would VERIFY the check had cleared they would release the hold. Keep in mind I have a large Escrow hinging on these funds. The issueing bank VERIFIED the check had cleared on Wednesday they did not release the hold. Thursday morning I received an email from bank manager that her operations manager wanted physical proof. So by 1014am Thursdsy morning I provided that proof. Here it is almost 24 hours later I met ALL CONDITIONS and I still have no access to MY MONEY This is wrong and when I do get my $500,000 I will put it in another bank!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Operations Center Branch at Saint Louis, MO
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jjmndm, Mar. 02, 2012
I have been a customer for many years. My mother passed and I received a large inheritance. I was told the hold normally 7 days HOWEVER if the issueing bank would VERIFY the check had cleared they would release the hold. Keep in mind I have a large Escrow hinging on these funds. The issueing bank VERIFIED the check had cleared on Wednesday they did not release the hold. Thursday morning I received an email from bank manager that her operations manager wanted physical proof. So by 1014am Thursdsy morning I provided that proof. Here it is almost 24 hours later I met ALL CONDITIONS and I still have no access to MY MONEY This is wrong and when I do get my $500,000 I will put it in another bank!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Operations Center Branch at Saint Louis, MO
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Broken Promises MISLEAD
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jjmndm, Mar. 02, 2012
I have been a customer for many years. My mother passed and I received a large inheritance. I was told the hold normally 7 days HOWEVER if the issueing bank would VERIFY the check had cleared they would release the hold. Keep in mind I have a large Escrow hinging on these funds. The issueing bank VERIFIED the check had cleared on Wednesday they did not release the hold. Thursday morning I received an email from bank manager that her operations manager wanted physical proof. So by 1014am Thursdsy morning I provided that proof. Here it is almost 24 hours later I met ALL CONDITIONS and I still have no access to MY MONEY This is wrong and when I do get my $500,000 I will put it in another bank!!And if I do not meet the terms of my real estate contract I will lose the home and suffer monetary loss. ALL IN THE HANDS IF US BANK
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Operations Center Branch at Saint Louis, MO
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jjmndm, Mar. 02, 2012
I have been a customer for many years. My mother passed and I received a large inheritance. I was told the hold normally 7 days HOWEVER if the issueing bank would VERIFY the check had cleared they would release the hold. Keep in mind I have a large Escrow hinging on these funds. The issueing bank VERIFIED the check had cleared on Wednesday they did not release the hold. Thursday morning I received an email from bank manager that her operations manager wanted physical proof. So by 1014am Thursdsy morning I provided that proof. Here it is almost 24 hours later I met ALL CONDITIONS and I still have no access to MY MONEY This is wrong and when I do get my $500,000 I will put it in another bank!!And if I do not meet the terms of my real estate contract I will lose the home and suffer monetary loss. ALL IN THE HANDS IF US BANK
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Operations Center Branch at Saint Louis, MO
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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