PNC Bank, HYDE PARK PLAZA BRANCH
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423 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2319, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $549,324,449,000 |
| Total Deposits: | $429,504,882,000 |
| Total Equity Capital: | $55,389,869,000 |
| Total Domestic Office Deposits: | $429,028,430,000 |
| Net Income: | $1,607,955,000 |
| Quarterly Net Income: | $1,607,955,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
423 client reviews of PNC Bank scored 2.5 out of 5.
Conterfeit Money Issue
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dontlie, Dec. 07, 2012
My comment to the conterfeit issue posted previously. Why did you get money from PNC bank,and then go across the parking lot to 5/3 to get smaller bills? Was that so you could swap out the real money with your own conterfeit money? There are policies in place to protect customers, and banks, from thieves. Maybe you really did get a conterfeit bill, or maybe you fall under the latter of this comment. This bank is wonderful, and the employees are great. Since they have gotten a new Branch Manager, the air in building seems lighter. Before you could have cut the tension in the air with a knife!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hyde Park Plaza Branch at Cincinnati, OH
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dontlie, Dec. 07, 2012
My comment to the conterfeit issue posted previously. Why did you get money from PNC bank,and then go across the parking lot to 5/3 to get smaller bills? Was that so you could swap out the real money with your own conterfeit money? There are policies in place to protect customers, and banks, from thieves. Maybe you really did get a conterfeit bill, or maybe you fall under the latter of this comment. This bank is wonderful, and the employees are great. Since they have gotten a new Branch Manager, the air in building seems lighter. Before you could have cut the tension in the air with a knife!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hyde Park Plaza Branch at Cincinnati, OH
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Office Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by officemanager, Oct. 31, 2012
You'd better have the teller check your bills to be sure they are not counterfeit. THEIR POLICY SEEMS TO BE THAT IF THEY GIVE YOU A COUNTERFEIT BILL AND YOU LEAVE THE BANK WITH IT YOU ARE OUT OF LUCK. THEY DON'T TAKE RESPONSIBILITY FOR IT.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hyde Park Plaza Branch at Cincinnati, OH
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby officemanager, Oct. 31, 2012
You'd better have the teller check your bills to be sure they are not counterfeit. THEIR POLICY SEEMS TO BE THAT IF THEY GIVE YOU A COUNTERFEIT BILL AND YOU LEAVE THE BANK WITH IT YOU ARE OUT OF LUCK. THEY DON'T TAKE RESPONSIBILITY FOR IT.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hyde Park Plaza Branch at Cincinnati, OH
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Counterfeit bills
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ckorb, Oct. 30, 2012
This branch passed a counterfeit bill on 10/29/12. Within 10 minutes they were contacted by the 5/3 in kroger across the parking lot advising them they had passed a fake bill to one of their customers. PNC refused to replace the bad bill as there policy states if you leave the bank with it, it's not their problem, even though at least one employee for PNC did not follow other policy procedures to prevent them from having the bill in the first place. A client of any financial institution should be able to have the confidence that the employees of a bank have the technology and ability to identify counterfeit bills. If they can't do it, how in the world could they possibly think a consumer who is not trained to i.d. counterfeit bills could do it? boviously their competitor 5/3 has the ability.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Hyde Park Plaza Branch at Cincinnati, OH
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ckorb, Oct. 30, 2012
This branch passed a counterfeit bill on 10/29/12. Within 10 minutes they were contacted by the 5/3 in kroger across the parking lot advising them they had passed a fake bill to one of their customers. PNC refused to replace the bad bill as there policy states if you leave the bank with it, it's not their problem, even though at least one employee for PNC did not follow other policy procedures to prevent them from having the bill in the first place. A client of any financial institution should be able to have the confidence that the employees of a bank have the technology and ability to identify counterfeit bills. If they can't do it, how in the world could they possibly think a consumer who is not trained to i.d. counterfeit bills could do it? boviously their competitor 5/3 has the ability.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Hyde Park Plaza Branch at Cincinnati, OH
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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