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Wells Fargo Bank, STADIUM CORNERS BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
WORST SUPERVISOR, Ms VALERIE (and WORST customer rep Samantha)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by daphnie, Dec. 09, 2012
i was victim & customer. but Supervisor Valerie & customer-rep. Samantha both COLD, RUDE & UNHELPFUL! Ms Valerie is worse! no greetings from either. Ms Valerie never looked at me as i sat across the desk and said nothing walking in. they spoke to each other, ignored me; no explaination of what we were doing.
At the end, Ms Valerie spoke "at" me condescending, rude interrupting, loud and argumentative. (i'm trying to recover. criminals had stolen my ID and tried to rob my account. these two bankers were suppose to be helping me! but treats me like the criminal.)
after 2months frozen from my own account, neither Ms Valerie nor Samantha knew how to remove the hold. Together they called corporate for play-by-play help. (yet they badgered me for 2-months that "ONLY" Valerie could remove the hold... she didnt even know how!) between oct-dec 2012, Valerie went on vacation TWICE, for 2weeks each. She told me i must wait her return to get into my own account-money (or come in today, the last day).
After almost 2hrs, at 545pm Friday, neither would make my deposits, nor give me a new account #, nor remove fees accummulated "after" closed account, nor issue new checks. They sent me to stand in line to make my deposits; knowing i wasn't feeling well. the line wrapped around 3-1/2 times. i walked-in feeling stressed and walked out with a high fever & very ill.
Valerie THE WORST! Samantha terrible and not far behind.
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Stadium Corners at Miami Gardens, FL
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby daphnie, Dec. 09, 2012
i was victim & customer. but Supervisor Valerie & customer-rep. Samantha both COLD, RUDE & UNHELPFUL! Ms Valerie is worse! no greetings from either. Ms Valerie never looked at me as i sat across the desk and said nothing walking in. they spoke to each other, ignored me; no explaination of what we were doing.
At the end, Ms Valerie spoke "at" me condescending, rude interrupting, loud and argumentative. (i'm trying to recover. criminals had stolen my ID and tried to rob my account. these two bankers were suppose to be helping me! but treats me like the criminal.)
after 2months frozen from my own account, neither Ms Valerie nor Samantha knew how to remove the hold. Together they called corporate for play-by-play help. (yet they badgered me for 2-months that "ONLY" Valerie could remove the hold... she didnt even know how!) between oct-dec 2012, Valerie went on vacation TWICE, for 2weeks each. She told me i must wait her return to get into my own account-money (or come in today, the last day).
After almost 2hrs, at 545pm Friday, neither would make my deposits, nor give me a new account #, nor remove fees accummulated "after" closed account, nor issue new checks. They sent me to stand in line to make my deposits; knowing i wasn't feeling well. the line wrapped around 3-1/2 times. i walked-in feeling stressed and walked out with a high fever & very ill.
Valerie THE WORST! Samantha terrible and not far behind.
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Stadium Corners at Miami Gardens, FL
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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