JPMorgan Chase Bank, ODESSA BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
INTERNATIONAL REPS
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by frustration73, Sep. 07, 2011
I had to call the 1-800 number to fix a issue with my account on line and on my app. The reps are from another country and when I could not understand one of the reps and got very frustrated to say it lightly, I asked for a american speaking rep and due to this the other lady blocked my acct completely. I became very upset and asked to speak to a manager after being hung up on 5 times I finally reached the manager which whom was also hard to understand. She stated to me that they would not unlock my acct just because I could not understand them. It upsets me to no end that banks hire foreiners to do their jobs. Well make sure they speak perfect english. Better yet keep our money in america instead. I almost pulled all my cash out of the bank that following monday if my local chase bank had not unblocked my account. What right does a rep have to block me from seeing my own money. When I asked for the reps name all she would tell me was shara humhum. OMG what a idiot. So take note chase reps when a person calls in from the UNITED STATES OF AMERICA where ENGLISH is the primary language spoken we do not want to speak to someone that we can not understand trying to speak our given learned language. I was upset because I had just opened my account with Chase and this is how I got treated.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Odessa Main Branch at Odessa, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby frustration73, Sep. 07, 2011
I had to call the 1-800 number to fix a issue with my account on line and on my app. The reps are from another country and when I could not understand one of the reps and got very frustrated to say it lightly, I asked for a american speaking rep and due to this the other lady blocked my acct completely. I became very upset and asked to speak to a manager after being hung up on 5 times I finally reached the manager which whom was also hard to understand. She stated to me that they would not unlock my acct just because I could not understand them. It upsets me to no end that banks hire foreiners to do their jobs. Well make sure they speak perfect english. Better yet keep our money in america instead. I almost pulled all my cash out of the bank that following monday if my local chase bank had not unblocked my account. What right does a rep have to block me from seeing my own money. When I asked for the reps name all she would tell me was shara humhum. OMG what a idiot. So take note chase reps when a person calls in from the UNITED STATES OF AMERICA where ENGLISH is the primary language spoken we do not want to speak to someone that we can not understand trying to speak our given learned language. I was upset because I had just opened my account with Chase and this is how I got treated.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Odessa Main Branch at Odessa, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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