Valley National Bank, Review

Valley National Bank, Review

Average rating stars based on 3 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
Dianne
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Dianne74, Apr. 04, 2018

I currently deal with three different bank institutions and Valley National is by far the best. The Fredon branch is wonderful.  From parking, to staff, ease of access to my accounts, safe deposit boxes, and especially the customer service, it's the best. Thank you!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Valley National Bank, Fredon Branch at Newton, NJ
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Worst branch ever
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Rdandan, Sep. 01, 2017

You cannot find any service worst than this branch. Bad customer service. Dishonest management and poor cuatomer relations

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Valley National Bank, South Orange Branch at South Orange, NJ
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Best trained personnel
 5star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Loriinbayonne, Sep. 15, 2013

I have been with VNB for over 10 years. I have both personal and many business accounts here. Even with changes in tellers and desk persons, they are the most courteous of all the banks I have ever dealt with.  I cannot speak for all their branches, but Bayonne has the best. They were originally trained by Kelly Betsworth and her training has endured even after retiring fromVNB.  Always a real live person answering the phone. Never a recording. Always helpful. They are the most professional. The best.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Valley National Bank, Bayonne Branch at Bayonne, NJ
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