United Community Bank, Review

United Community Bank, Review

Average rating stars based on 15 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
6
4 star:
1
3 star:
1
2 star:
3
1 star:
4

3 Star Review

Wonderful staff, bad tech issues
 3star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by Oliorum, Jun. 26, 2024

The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.

The customer service was awesome, though.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
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