Home > North Carolina Banks > Raleigh Banks > United Community Bank Raleigh > United Community Bank, SIX FORKS ROAD > Review
United Community Bank, Review
United Community Bank, Review
Average rating
based on 15 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
HomeTrust Bank, RALEIGH 6 FORKS BRANCH (0.1 miles)
Full Service Brick and Mortar Office
4700 Six Forks Rd
Raleigh, NC 27609
Full Service Brick and Mortar Office
4700 Six Forks Rd
Raleigh, NC 27609
United Bank, SIX FORKS ROAD BRANCH (0.1 miles)
Full Service Brick and Mortar Office
4800 Six Forks Rd
Raleigh, NC 27609
Full Service Brick and Mortar Office
4800 Six Forks Rd
Raleigh, NC 27609
Truist Bank, NORTH HILLS BRANCH (0.2 miles)
Full Service Brick and Mortar Office
4460 Six Forks Rd
Raleigh, NC 27609
Full Service Brick and Mortar Office
4460 Six Forks Rd
Raleigh, NC 27609
Wells Fargo Bank, NORTH HILLS MALL BRANCH (0.4 miles)
Full Service Brick and Mortar Office
4220 Lassiter Mill Rd
Raleigh, NC 27609
Full Service Brick and Mortar Office
4220 Lassiter Mill Rd
Raleigh, NC 27609
First-Citizens Bank & Trust Company, WWW.FIRSTCITIZENS.COM BRANCH (0.4 miles)
Full Service Cyber Office
4300 Six Forks Rd
Raleigh, NC 27609
Full Service Cyber Office
4300 Six Forks Rd
Raleigh, NC 27609