Home > Georgia Banks > Monroe Banks > United Community Bank Monroe > United Community Bank, MONROE BRANCH > Review
United Community Bank, Review
United Community Bank, Review
Average rating
based on 15 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Bank of America, MONROE BRANCH (0.3 miles)
Full Service Brick and Mortar Office
2020 W Spring St
Monroe, GA 30655
Full Service Brick and Mortar Office
2020 W Spring St
Monroe, GA 30655
Legacy State Bank, MONROE OFFICE BRANCH (0.4 miles)
Full Service Brick and Mortar Office
210 Mlk, Jr. Blvd
Monroe, GA 30655
Full Service Brick and Mortar Office
210 Mlk, Jr. Blvd
Monroe, GA 30655
Pinnacle Bank, LIBERTY FIRST BANK MO BRANCH (0.4 miles)
Full Service Brick and Mortar Office
1901 W Spring St
Monroe, GA 30655
Full Service Brick and Mortar Office
1901 W Spring St
Monroe, GA 30655
Truist Bank, SHOPPES OF MONROE BRANCH (1.0 miles)
Full Service Brick and Mortar Office
1990 W Spring St
Monroe, GA 30655
Full Service Brick and Mortar Office
1990 W Spring St
Monroe, GA 30655
Pinnacle Bank, MONROE BRANCH (2.0 miles)
Full Service Brick and Mortar Office
238 S Broad St
Monroe, GA 30655
Full Service Brick and Mortar Office
238 S Broad St
Monroe, GA 30655