Home > Alabama Banks > Madison Banks > United Community Bank Madison > United Community Bank, MADISON BRANCH > Review
United Community Bank, Review
United Community Bank, Review
Average rating
based on 15 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
SouthState Bank, MADISON BRANCH (0.4 miles)
Full Service Brick and Mortar Office
8153 Highway 72 W
Madison, AL 35758
Full Service Brick and Mortar Office
8153 Highway 72 W
Madison, AL 35758
JPMorgan Chase Bank, CLIFT FARMS BRANCH (0.4 miles)
Full Service Brick and Mortar Office
8160 Highway 72 W
Madison, AL 35758
Full Service Brick and Mortar Office
8160 Highway 72 W
Madison, AL 35758
CB&S Bank, Inc., MADISON BRANCH (0.8 miles)
Full Service Brick and Mortar Office
8018 Highway 72 W
Madison, AL 35758
Full Service Brick and Mortar Office
8018 Highway 72 W
Madison, AL 35758
Regions Bank, NORTH MADISON 7990 HWY 72 BRANCH (0.8 miles)
Full Service Brick and Mortar Office
7990 Highway 72 W
Madison, AL 35758
Full Service Brick and Mortar Office
7990 Highway 72 W
Madison, AL 35758
PNC Bank, NORTH MADISON BRANCH (1.0 miles)
Full Service Brick and Mortar Office
7930 Highway 72 W
Madison, AL 35758
Full Service Brick and Mortar Office
7930 Highway 72 W
Madison, AL 35758