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United Community Bank, LOCUST GROVE BRANCH
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| Name: | United Community Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 03/01/1950 |
| FDIC Insurance: | 03/01/1950 |
| Holden By: | UNITED COMMUNITY BANKS INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 195, view all, view on map |
| Website: | www.ucbi.com |
| Total Assets: | $27,826,806,000 |
| Total Deposits: | $24,241,174,000 |
| Total Equity Capital: | $3,275,458,000 |
| Total Domestic Office Deposits: | $24,241,174,000 |
| Net Income: | $74,577,000 |
| Quarterly Net Income: | $74,577,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
15 client reviews of United Community Bank scored 3 out of 5.
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Excellent service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Masters, Feb. 13, 2017
I have never had a bank that was so friendly and helpful in every way. They always recognize me, ask me about my day and how they can help. I enjoy going to the lobby or driving through or calling on the phone - it is always uplifting. Good hometown bank - don't want to bank anywhere else.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on United Community Bank, Locust Grove Branch at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Masters, Feb. 13, 2017
I have never had a bank that was so friendly and helpful in every way. They always recognize me, ask me about my day and how they can help. I enjoy going to the lobby or driving through or calling on the phone - it is always uplifting. Good hometown bank - don't want to bank anywhere else.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on United Community Bank, Locust Grove Branch at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by Lgayle876 2018-02-15 13:02:24
I HAVE HAD 1 EXPERIENCE WITH UCB AND IT WASNT A GOOD ONE!!
THE BRANCH IN CLINTON LOST ALL OF MY MORTGAGE INFORMATION AND TO THIS DAY THEY HAVE NOT FOUND IT AND DONT KNOW WHERE IT IS!! I CONTACTED THE REGIONAL MANAGER AND REGIONAL PRESIDENT AND NOTHING HAPPENED!!! EVEN AFTER ONE OF MY ACCOUNTS WAS COMPROMISED THEY DID NOTHING!!!!
THE BRANCH IN CLINTON LOST ALL OF MY MORTGAGE INFORMATION AND TO THIS DAY THEY HAVE NOT FOUND IT AND DONT KNOW WHERE IT IS!! I CONTACTED THE REGIONAL MANAGER AND REGIONAL PRESIDENT AND NOTHING HAPPENED!!! EVEN AFTER ONE OF MY ACCOUNTS WAS COMPROMISED THEY DID NOTHING!!!!
by Superdave69 2019-05-02 15:37:40
The Banking System is Soon to be gone. No decent access to people to help, just leave a message. I pulled just about everything out of there. Blockkchain Is The Answer (Crypto) Tell your people to be looking for work UB
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