Home > Tennessee Banks > Kingston Banks > United Community Bank Kingston > United Community Bank, KINGSTON BRANCH > Review
United Community Bank, Review
United Community Bank, Review
Average rating
![]() ![]() ![]() ![]() |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse



by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Simmons Bank, KINGSTON BRANCH (0.0 miles)
Full Service Brick and Mortar Office
202 N Kentucky St
Kingston, TN 37763
Full Service Brick and Mortar Office
202 N Kentucky St
Kingston, TN 37763
One Bank of Tennessee, KINGSTON LPO/DPO (0.3 miles)
Limited Service Loan Production Office
603 N Kentucky St
Kingston, TN 37763
Limited Service Loan Production Office
603 N Kentucky St
Kingston, TN 37763
One Bank of Tennessee, KINGSTON BRANCH (0.6 miles)
Full Service Brick and Mortar Office
316 W Race St
Kingston, TN 37763
Full Service Brick and Mortar Office
316 W Race St
Kingston, TN 37763
Regions Bank, HARRIMAN MIDTOWN BRANCH (2.3 miles)
Full Service Brick and Mortar Office
2018 Roane State Hwy
Harriman, TN 37748
Full Service Brick and Mortar Office
2018 Roane State Hwy
Harriman, TN 37748
First Financial Bank, HARRIMAN BRANCH (4.3 miles)
Full Service Brick and Mortar Office
1031 S Roane St
Harriman, TN 37748
Full Service Brick and Mortar Office
1031 S Roane St
Harriman, TN 37748