Home > Georgia Banks > Lawrenceville Banks > United Community Bank Lawrenceville > United Community Bank, FIRST BANK OF THE SOUTH BRANCH > Review
United Community Bank, Review
United Community Bank, Review
Average rating
based on 15 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Capital City Bank, LAWRENCEVILLE BRANCH (0.3 miles)
Limited Service Administrative Office
1255 Lakes Pkwy
Lawrenceville, GA 30043
Limited Service Administrative Office
1255 Lakes Pkwy
Lawrenceville, GA 30043
Ameris Bank, RIVER EXCHANGE BRANCH (0.4 miles)
Full Service Brick and Mortar Office
2080 Riverside Pkwy
Lawrenceville, GA 30043
Full Service Brick and Mortar Office
2080 Riverside Pkwy
Lawrenceville, GA 30043
PNC Bank, LAWRENCEVILLE - OLD NORCROSS BRANCH (1.1 miles)
Full Service Brick and Mortar Office
4780 Sugarloaf Pkwy
Lawrenceville, GA 30044
Full Service Brick and Mortar Office
4780 Sugarloaf Pkwy
Lawrenceville, GA 30044
Fifth Third Bank, LAWRENCEVILLE SUWANNE FINANCIAL BRANCH (1.1 miles)
Full Service Brick and Mortar Office
870 Lawrenceville Suwanee Rd
Lawrenceville, GA 30043
Full Service Brick and Mortar Office
870 Lawrenceville Suwanee Rd
Lawrenceville, GA 30043
Truist Bank, GWINNETT MEDICAL BRANCH (1.5 miles)
Full Service Brick and Mortar Office
701 Duluth Hwy
Lawrenceville, GA 30046
Full Service Brick and Mortar Office
701 Duluth Hwy
Lawrenceville, GA 30046