Home > Alabama Banks > Huntsville Banks > United Community Bank Huntsville > United Community Bank, CARL T. JONES DRIVE BRANCH > Review
United Community Bank, Review
United Community Bank, Review
Average rating
based on 15 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Wells Fargo Bank, JONES VALLEY BRANCH (0.1 miles)
Full Service Brick and Mortar Office
2754 Carl T Jones Dr Se
Huntsville, AL 35802
Full Service Brick and Mortar Office
2754 Carl T Jones Dr Se
Huntsville, AL 35802
Bryant Bank, HUNTSVILLE BRANCH (0.4 miles)
Full Service Brick and Mortar Office
1804 Four Mile Post Rd Se
Huntsville, AL 35802
Full Service Brick and Mortar Office
1804 Four Mile Post Rd Se
Huntsville, AL 35802
Trustmark National Bank, JONES VALLEY BRANCH (0.4 miles)
Full Service Brick and Mortar Office
2021 Cecil Ashburn Dr Se
Huntsville, AL 35802
Full Service Brick and Mortar Office
2021 Cecil Ashburn Dr Se
Huntsville, AL 35802
PNC Bank, WHITESBURG BRANCH (1.8 miles)
Full Service Brick and Mortar Office
4806 Whitesburg Drive, Southeast
Huntsville, AL 35802
Full Service Brick and Mortar Office
4806 Whitesburg Drive, Southeast
Huntsville, AL 35802
First Horizon Bank, MAYFAIR BRANCH (2.0 miles)
Full Service Brick and Mortar Office
4700 Whitesburg Dr Sw
Huntsville, AL 35802
Full Service Brick and Mortar Office
4700 Whitesburg Dr Sw
Huntsville, AL 35802