Home > Alabama Banks > Birmingham Banks > United Community Bank Birmingham > United Community Bank, BIRMINGHAM BRANCH > Review
United Community Bank, Review
United Community Bank, Review
Average rating
based on 15 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Alamerica Bank (0.1 miles)
Full Service Brick and Mortar Office
2170 Highland Ave S
Birmingham, AL 35205
Full Service Brick and Mortar Office
2170 Highland Ave S
Birmingham, AL 35205
Cadence Bank, BIRMINGHAM HIGHLAND BRANCH (0.2 miles)
Full Service Brick and Mortar Office
2211 Highland Ave S
Birmingham, AL 35205
Full Service Brick and Mortar Office
2211 Highland Ave S
Birmingham, AL 35205
Regions Bank, FIVE POINTS SOUTH BRANCH (0.3 miles)
Full Service Brick and Mortar Office
941 20th St S
Birmingham, AL 35205
Full Service Brick and Mortar Office
941 20th St S
Birmingham, AL 35205
Regions Bank, UAB BRANCH (0.5 miles)
Full Service Brick and Mortar Office
1900 University Blvd
Birmingham, AL 35233
Full Service Brick and Mortar Office
1900 University Blvd
Birmingham, AL 35233
PNC Bank, UAB BRANCH (0.5 miles)
Full Service Brick and Mortar Office
707 Richard Arrington Jr Blvd S
Birmingham, AL 35233
Full Service Brick and Mortar Office
707 Richard Arrington Jr Blvd S
Birmingham, AL 35233