United Bank, Review

United Bank, Review

Average rating stars based on 17 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
8
4 star:
2
3 star:
0
2 star:
0
1 star:
7

A total of 8 Reviews with 5 Star

Marian Chmielewski
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Marianrc7694, Sep. 23, 2022

Today I had the pleasure of having Ms.Maury Help Me with a
problem with my checking acct specifically my debit card.  Ms. Maury was efficient, knowledgeable and resolved my problem quickly despite her computer running a little slow, which she apologied for. She was discreet and thorough. I appreciate this employee and have spoken with her on several occasions and today I decided to leave this review.  Please recognize Ms. Maury for her great service to myself and the citizens of Greer SC.  Thank you

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Poinsett Branch at Greer, SC
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My Favorite Bank
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jimsenner, Mar. 22, 2021

Liz and her staff are first class.  Always friendly, efficient and fast. My only complaint is the reorganization and name change also resulted in changes in the online banking, which were not improvements.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on United Bank, New Bern Branch at New Bern, NC
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Review of Woodburn branch staff
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ConradHeer, Dec. 30, 2020

The "TEAM" at the United Bank Woodburn Branch headed up by Suzan Ansary definitely is one of the most efficient and friendliest staff of any bank I have ever visited.  I always feel like I am United Bank's most important customer when I walk in.  When I make a mistake, such as on a deposit, they always politely bring it to my attention and then explain to me the best way to correct it.  Likewise, they are always very patient with me when I need a further or more detailed explanation.  The banking knowledge, leadership skills and inter-personal skills of Suzan obviously get passed on to her staff.  It has always been a pleasure to take care of my banking business at the Woodburn branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Bank, Woodburn Branch at Annandale, VA
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United Bank, Fair Lakes, Fairfax, Va.
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Asma, Oct. 30, 2014

I could not ask for a more helpful, friendly staff.  I had recently moved to the area when I opened an account and have been very satisfied and pleased.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Fair Lakes Branch at Fairfax, VA
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by DistressedCustomer 2015-08-12 00:57:39
It is now 1 a.m.  My granddaughter is stranded in Texas.  She is unable to use her Debit card.  A young lady employed at your branch "released" her debit card Monday because my granddaughter had not notified you of her trip so you put a hold on it.  She did not use her card until today and discovered it still had the hold on it.  I called  your online number since your bank is closed-no help, lady said I had to wait until morning. I am greatly distressed because my young granddaughter is stranded hundreds of miles from home and unable to use her card BECAUSE an employee did not release her card properly.  She has more than enough money in her account, no other reason not to be able to use it, and now she must wait another 8 hours there until your bank opens and I can try to get this card released, so she can use her own money to return home.  YOU NEED AN EMERGENCY NUMBER FOR EMERGENCIES!!!!!!  Something went terribly wrong with this situation and she is now scared, has no cash, and is unable to return home unless or until your bank can release her own money to her.  If your bank cannot rectify this in the morning, I will send her money and then close out all accounts with you.  Am I unhappy?  You bet your bank vault I am.
Happy customer
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by LJanney, Jun. 09, 2014

This is my new favorite bank in the Fredericksburg area!!! It is off exit 126 or by Hood Drive. They are easy to locate, very friendly and the Branch Manager of this location is always helpful. They are now United Bank and my business and personel checking accounts I have are AWESOME with tons of perks! I would definitely recommend the bank on Courthouse Road for anyone new in the area looking for a friendly bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Courthouse Rd Branch 22 at Fredericksburg, VA
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Happy customer
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by LJanney, Jun. 09, 2014

This is my new favorite bank in the Fredericksburg area!!! It is off exit 126 or by Hood Drive. They are easy to locate, very friendly and the Branch Manager of this location is always helpful. They are now United Bank and my business and personel checking accounts I have are AWESOME with tons of perks! I would definitely recommend the bank on Courthouse Road for anyone new in the area looking for a friendly bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Courthouse Rd Branch 22 at Fredericksburg, VA
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Best Bank Ever
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by debbiebf, Nov. 30, 2012

This bank has more down-home service than I have ever seen. They know all of their customers by name, ask about your family, treat you like family, and go the extra mile. I even had to take my computer in to Skype my daughter in China in order to get something notarized and they were fine with it. My line of credit works great. The online banking is a little clunky because you have to change your password all the blooming time, but other than that it works well once you get in. They keep two dollar bills for me because they know I like them. Just a great bunch of people.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on United Bank, Weyers Cave Branch at Weyers Cave, VA
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Really nice people
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by RetMilitaryFamily, Sep. 30, 2011

We have been banking with the Fair Oaks branch for over 8 years and have always received the best service.  I would recommend them to anyone for their banking services.  The staff will go out of their way to take care of you.  Ret. Military family.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on United Bank, Fair Lakes Branch at Fairfax, VA
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