United Bank, Suncrest Branch

Name:United Bank, Suncrest Branch
Full Service Brick and Mortar Office
Review:15 client reviews
Location:990 Elmer Prince Drive
Morgantown, WV 26505

Monongalia County
View Other Branches
 
Phone:304-598-2000
FDIC Cert:#22858
Established:2000-02-14


The Bank

Name:United Bank
Concentration:Commercial Lending Specialization
Established:1979-05-10
FDIC Insurance:1979-05-10
Holden By:United Bankshares Inc
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:229, view all, view on map
Website:www.bankwithunited.com
Total Assets:$29,334,263,000
Total Deposits:$23,730,905,000
Total Equity Capital:$4,666,521,000
Total Domestic Office Deposits:$23,730,905,000
Net Income:$83,235,000
Quarterly Net Income:$83,235,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

15 client reviews of United Bank scored 3 out of 5.

Surely no All State cause Im not in good hands
Overall Rating
Office Environment & Staff
Other Services
by VeraLynn, Jun. 11, 2022

I was with Essex bank(I give 5 stars) out of Goochland, Va until I was thrown to the wolves when United took over. They win hands down when it comes to the worse bank and terrible customer service. I feel they play games cause they can. Dates get changed on debit card purchases and take over a week to post. Holds on checks unless someone at the bank "knows you" I'm not from this town but on my paper for only a $2,000.00 check said the Reason for the hold was from a confidential informant saying there's a chance it won't be paid. At the same time, I had checked for $500.00 and a hold was put on that. Both being checks from me, to me. In the mean time, I put in for an external transfer from another establishment for $700.00 again, from me to me. A hold on a transfer? Pfffft. At Essex Bank I deposited a $52,000.00 check it as well had a hold on it, but I was given $1,000.00 that very day then in a few days I had access to a bit more.I have a $20,000.00 Ive been sitting on cause I downright hate United. Did I mention it took over a month to even get a debit card? They don't return phone calls. I have an $86.00 charge on my debit that I did not purchase. I called on June 6th to report fraud. It is June 11 and it still hasn't been taken care of. On June 13 I'm going to F&M. My parents banked there for year's and 0 complaints. Bad thing is my acct number is my sons birthday and if I flip the last 2 numbers it would be my age when I joined Essex Bank.He passed away in 2016 at the age of 21. I opened this acct in 2017. Thanks for nothing but a hard time. Smh. I DO NOT recommend this or any United bank. Friends in Goochland are complaining about the same things.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Broadway Branch at Broadway, VA
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My Favorite Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jimsenner, Mar. 22, 2021

Liz and her staff are first class.  Always friendly, efficient and fast. My only complaint is the reorganization and name change also resulted in changes in the online banking, which were not improvements.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on United Bank, New Bern Branch at New Bern, NC
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Review of Woodburn branch staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ConradHeer, Dec. 30, 2020

The "TEAM" at the United Bank Woodburn Branch headed up by Suzan Ansary definitely is one of the most efficient and friendliest staff of any bank I have ever visited.  I always feel like I am United Bank's most important customer when I walk in.  When I make a mistake, such as on a deposit, they always politely bring it to my attention and then explain to me the best way to correct it.  Likewise, they are always very patient with me when I need a further or more detailed explanation.  The banking knowledge, leadership skills and inter-personal skills of Suzan obviously get passed on to her staff.  It has always been a pleasure to take care of my banking business at the Woodburn branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Bank, Woodburn Branch at Annandale, VA
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All Reviews...

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