United Bank, Raleigh Mall Shopping Center Branch

Name:United Bank, Raleigh Mall Shopping Center Branch
Full Service Brick and Mortar Office
Review:14 client reviews
Location:2438 Robert C Byrd Drive
Beckley, WV 25801

Raleigh County
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Phone:304-255-3864
Branch Deposit:$54,509,000
FDIC Cert:#22858
Established:1934-01-01


The Bank

Name:United Bank
Concentration:Commercial Lending Specialization
Established:1979-05-10
FDIC Insurance:1979-05-10
Holden By:United Bankshares Inc
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:229, view all, view on map
Website:www.bankwithunited.com
Total Assets:$29,289,723,000
Total Deposits:$23,614,037,000
Total Equity Capital:$4,784,480,000
Total Domestic Office Deposits:$23,614,037,000
Net Income:$371,007,000
Quarterly Net Income:$76,707,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:7%
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Client Review

14 client reviews of United Bank scored 3 out of 5.

My Favorite Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jimsenner, Mar. 22, 2021

Liz and her staff are first class.  Always friendly, efficient and fast. My only complaint is the reorganization and name change also resulted in changes in the online banking, which were not improvements.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on United Bank, New Bern Branch at New Bern, NC
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Review of Woodburn branch staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ConradHeer, Dec. 30, 2020

The "TEAM" at the United Bank Woodburn Branch headed up by Suzan Ansary definitely is one of the most efficient and friendliest staff of any bank I have ever visited.  I always feel like I am United Bank's most important customer when I walk in.  When I make a mistake, such as on a deposit, they always politely bring it to my attention and then explain to me the best way to correct it.  Likewise, they are always very patient with me when I need a further or more detailed explanation.  The banking knowledge, leadership skills and inter-personal skills of Suzan obviously get passed on to her staff.  It has always been a pleasure to take care of my banking business at the Woodburn branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Bank, Woodburn Branch at Annandale, VA
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Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cpearsall81, Sep. 03, 2019

Poor Customer Service I come into the branch in Strasburg Va and one teller is helping a customer and the other teller is on a personal call and I had to literally wait for her to finish from what I could hear wasn’t an emergency call but rather a personal call for fun before she would even help me. The second worst experience at this branch .

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Strasburg Branch at Strasburg, VA
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All Reviews...

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