United Bank, Review

United Bank, Review

Average rating stars based on 17 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
8
4 star:
2
3 star:
0
2 star:
0
1 star:
7

A total of 2 Reviews with 4 Star

Confusing Rules
 4star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by Candees56, Nov. 19, 2022

I have been with United Bank from the beginning when it switched over from Marathon Bank. It seems the rules change depending on the tellers working that day! I went to deposit a large check, the amount totally confused the teller. On the deposit slip I wanted to receive $383.89 back from the check. Again she looked confused. I was told I couldn’t get any money back from the check the whole check had to be deposited with a seven day hold, even though I had way over the whole amount of the check in my savings and way over the $300 in my checking….this just didn’t make sense to me. After depositing the entire check she told me I could get money out of my savings or checking … just forget it I’ll go to the ATM…. Please train your employees how to treat your customers and how to count money! That confused look on her face made me wonder if I should trust my money in this bank???

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Front Royal Branch at Front Royal, VA
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Never had a probelm
 4star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by sarene4, Sep. 14, 2011

I've been banking with UB for over 10 years and have never had a problem.  The on-line banking is excellent to pay bills and is user-friendly.  Account balances and details is ready to view with one click.  I've always encountered professional and fast service.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Fair Lakes Branch at Fairfax, VA
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