Full Service Brick and Mortar Office
Review: 3star17 client reviews
Location:361 S Main St
Broadway, VA 22815

Rockingham County
View Other Branches
Branch Deposit:$22,921,000
FDIC Cert:#22858

The Bank

Name:United Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:05/10/1979
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:222, view all, view on map
Total Assets:$29,939,262,000
Total Deposits:$23,156,081,000
Total Equity Capital:$4,852,426,000
Total Domestic Office Deposits:$23,156,081,000
Net Income:$92,437,000
Quarterly Net Income:$92,437,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%

Client Review

17 client reviews of United Bank scored 3 out of 5.

Surely no All State cause Im not in good hands
 1star Overall Rating
 1star Office Environment & Staff
 1star Other Services
by VeraLynn, Jun. 11, 2022

I was with Essex bank(I give 5 stars) out of Goochland, Va until I was thrown to the wolves when United took over. They win hands down when it comes to the worse bank and terrible customer service. I feel they play games cause they can. Dates get changed on debit card purchases and take over a week to post. Holds on checks unless someone at the bank "knows you" I'm not from this town but on my paper for only a $2,000.00 check said the Reason for the hold was from a confidential informant saying there's a chance it won't be paid. At the same time, I had checked for $500.00 and a hold was put on that. Both being checks from me, to me. In the mean time, I put in for an external transfer from another establishment for $700.00 again, from me to me. A hold on a transfer? Pfffft. At Essex Bank I deposited a $52,000.00 check it as well had a hold on it, but I was given $1,000.00 that very day then in a few days I had access to a bit more.I have a $20,000.00 Ive been sitting on cause I downright hate United. Did I mention it took over a month to even get a debit card? They don't return phone calls. I have an $86.00 charge on my debit that I did not purchase. I called on June 6th to report fraud. It is June 11 and it still hasn't been taken care of. On June 13 I'm going to F&M. My parents banked there for year's and 0 complaints. Bad thing is my acct number is my sons birthday and if I flip the last 2 numbers it would be my age when I joined Essex Bank.He passed away in 2016 at the age of 21. I opened this acct in 2017. Thanks for nothing but a hard time. Smh. I DO NOT recommend this or any United bank. Friends in Goochland are complaining about the same things.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Broadway Branch at Broadway, VA
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