Union Savings Bank, Columbus Branch

Name:Union Savings Bank, Columbus Branch
Full Service Brick and Mortar Office
Review:13 client reviews
Location:1330 Morse Road
Columbus, OH 43229

Franklin County
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Phone:614-781-8896
Branch Deposit:$58,650,000
FDIC Cert:#32296
Established:1997-09-03


The Bank

Name:Union Savings Bank
Concentration:Mortgage Lending Specialization
Established:1904-03-01
FDIC Insurance:1985-03-26
Charter Class:Savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:35, view all, view on map
Website:www.unionsavings-bank.com
Total Assets:$3,480,903,000
Total Deposits:$3,037,073,000
Total Equity Capital:$354,621,000
Total Domestic Office Deposits:$3,037,073,000
Net Income:$137,132,000
Quarterly Net Income:$50,778,000
Return on Assets:4%
Quarterly Return on Assets:6%
Return on Equity:40%
Quarterly Return on Equity:58%
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Client Review

13 client reviews of Union Savings Bank scored 3 out of 5.

Service was terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by susanwiniger, Jun. 14, 2013

My fiancé and I recently applied for a home through Union Savings Bank. We were referred through our real estate agent. We typically bank with Chase.
  I have never been so disappointed in my life. We have been working with a loan officer (david p). After our credit was pulled and we were approved, we could not get ahold of David. We would call and leave voice mails, no response. His bank tellers would transfer me to voice mail after stating he is in his office today. Finally he would communicate through texting and he would state "been out of office, call you tomorrow".  "Out with sick kids, be in contact soon". No calls the next day. After finding a home, David would email us loan documents and sate "fax back asap". Never a phone call. His loan officer Rebecca B. was just as bad. When we did speak, very rude. After asking questions, she acted like we were a problem and she was too busy to talk. My fiancé and I are half way through the loan process at this time do not want another bank to start over and pull our credit again. We are just very ready for it to be over. We love our soon to be home, but this Bank truly made our home buying process a stressful and not fun time. I will stick with Chase for my personal banking. They are always very polite, caring and they make sure you as a customer are taken care of. I warn all of my friends, co-workers, and patients that they will LOVE LOVE my realtor, but what ever they do, DO NOT USE US SAVINGS BANK. We were  not an importance as a customer. The loan officers, and tellerS were all very rude.

 

* this reviewer had 1 - 2 banks before.
* this review was made on Union Savings Bank, Columbus Branch at Columbus, OH
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