Union Bank and Trust Company, Depot Facility

Name:Union Bank and Trust Company, Depot Facility
Full Service Brick and Mortar Office
Review:1 client review
Location:1940 O Street
Lincoln, NE 68510

Lancaster County
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Phone:402-323-1670
Branch Deposit:$51,301,000
FDIC Cert:#13421
Established:1983-08-29


The Bank

Name:Union Bank and Trust Company
Concentration:Commercial Lending Specialization
Established:1917-02-28
FDIC Insurance:1934-01-01
Holden By:Farmers & Merchants Investment, Inc.
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:37, view all, view on map
Website:www.ubt.com
Total Assets:$4,081,883,000
Total Deposits:$2,965,967,000
Total Equity Capital:$419,393,000
Total Domestic Office Deposits:$2,965,967,000
Net Income:$36,036,000
Quarterly Net Income:$17,619,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:18%
Quarterly Return on Equity:17%
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Client Review

1 client review of Union Bank and Trust Company scored 1 out of 5.

Horrible service
Overall Rating
by afuhrer, Sep. 03, 2013

I have been with this bank for 10 years now, since I was 19 and every time I go to the location on North 27th the service is awful. I work close by so putting my check into this branch is convenient but I will no longer be doing so. Every time I go there they mess up my bills or say they will give me an account balance and do not. They wait on several others while I wait ten minutes to get my deposit in. This last time is the final straw and I will no longer be going there even though it will be a high inconvenience for me. On the 28th of August I deposited my check of $349.40 cashing $100 and putting the rest in my account. It was never put into my account at all and I had to no one to contact because of labor day weekend. I call Tuesday morning and a Johnny answered and said he would look into it. Thats it, no let's see what I can do or sorry, just I will look into it and call you. At this point I have gone nearly a week without money because they lost my check. I had to borrow money from my mother to buy groceries and Johnny doesn't seem to think any of this is a big deal. I had to call another branch just to get something done about it and 27th never contacted me about their mishandling of my money. Never again will I go here. I should be paid the money I had to borrow because of this incompetence.

* this reviewer has be with this bank for >10 years
* this review was made on Union Bank and Trust Company, 5006 North 27th Street Branch at Lincoln, NE
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