Umpqua Bank, Phoenix Branch

Name:Umpqua Bank, Phoenix Branch
Full Service Brick and Mortar Office
Review:28 client reviews
Location:4000 South Pacific Highway
Phoenix, OR 97535

Jackson County
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Phone:541-535-3333
FDIC Cert:#17266
Established:1980-01-31


The Bank

Name:Umpqua Bank
Concentration:Commercial Lending Specialization
Established:1953-11-09
FDIC Insurance:1953-11-09
Holden By:Umpqua Holdings Corp
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:219, view all, view on map
Website:www.umpquabank.com
Total Assets:$30,131,538,000
Total Deposits:$26,282,735,000
Total Equity Capital:$2,775,711,000
Total Domestic Office Deposits:$26,282,735,000
Net Income:$175,545,000
Quarterly Net Income:$81,865,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:12%
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Client Review

28 client reviews of Umpqua Bank scored 3.5 out of 5.

UMPQUA in Phoenix. Unprofessionally Stinks.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cordobes, Nov. 14, 2013

Cordobe's - Talent,OR
2013-11-148 minutes ago 1 51 They say Umpqua Bank is making money;you would never tell by visiting the Phoenix branch. Here you can see the tellers and staff ,often times standing around waiting for something to do. Well, I don\'t pay their salaries but what sometimes happens ,they take their insecurities and frustrations out on some of their clients. Other customers pick up on it and often feel free to verbally abuse others who may be waiting for services. It becomes a joke and the store manager is more interested in doing lunch than seeing that the office runs smoothley. Part of the problem is the location .  I've never seen a bigger bunch of cowboy pickup truckers and assorted backwoods types in one central location . I guess this is why they enjoy visiting this particular store. They like the snide remarks , the jokes , the ugly stares and backbiting rudeness  I've at times witnessed and experienced. Will they cash your check? Well, If they like you!


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Phoenix Branch at Phoenix, OR
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