Full Service Brick and Mortar Office
Review: 3.5star29 client reviews
Location:3557 Se Hawthorne Blvd
Portland, OR 97214

Multnomah County
View Other Branches
Branch Deposit:$159,865,000
FDIC Cert:#17266

The Bank

Name:Umpqua Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:11/09/1953
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:315, view all, view on map
Total Assets:$52,217,569,000
Total Deposits:$41,756,684,000
Total Equity Capital:$5,322,449,000
Total Domestic Office Deposits:$41,756,684,000
Net Income:$131,932,000
Quarterly Net Income:$131,932,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%

Client Review

29 client reviews of Umpqua Bank scored 3.5 out of 5.

Do not use Umpqua bank - no business freindley
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by DoNotUseUmpquaBank, Jun. 21, 2013

DO NOT USE UMPQUA BANK – They are not business friendly - DO NOT USE UMPQUA BANK –

Business have transaction needs and business need to move cash form one location to another and purchase products and pay vendors.  Typically this is done with standing wires and business debit cards

I decided to give Umpqua Bank a try, and this is what I found

1.        UMPQUA BANK is not business friendly;  Umpqua bank has no concept in handling business accounts or the needs that business that have to pay vendors with debit cards.

2.        UMPQUA BANK force business transactions to use wires on transfers over 10K

3.        UMPQUA BANK has un-realistic limits of $3,000 on debt card transactions (regardless of how much money you place in a debit card account.  

4.        UMPQUA BANK  attitude is that it is their money and they are doing you a favor (and if you write checks over $10K, watch out)

5.        UMPQUA BANK has no concept of a standing wire to pay the same business vendor multiple times.

6.        UMPQUA BANK places 5 day hold on Cashier Checks drawn from sister banks.

What a mistake!  I have other bank accounts for my other businesses at one of those big nasty banks.  I have no limits on my business debit card.  I have standing wires to pay my vendors.  So why did I create the new business at Umpqua Bank?  I wanted to try something different - Big mistake on my part.  

I’ll un-wind my business transactions from Umpqua Bank and go elsewhere – I recommend that you do the same.
Do not use Umpqua bank.  Do not make the mistake that I did.  Umpqua bank does not have their act together and I doubt that they will under the executive management in place.  Who knows, maybe the feds will shut them down in a bank audit.

DO NOT USE UMPQUA BANK – there are better banks then Umpqua - UMPQUA BANK IS A JOKE

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Hawthorne Branch at Portland, OR
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