Home > California Banks > Antioch Banks > Umpqua Bank Antioch > Umpqua Bank, ANTIOCH BRANCH > Review
Umpqua Bank, Review
Umpqua Bank, Review
Average rating
![]() ![]() ![]() ![]() |
|
2 Star Review
UMPQUA in Phoenix. Unprofessionally Stinks.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cordobes, Nov. 14, 2013
Cordobe's - Talent,OR
2013-11-148 minutes ago 1 51 They say Umpqua Bank is making money;you would never tell by visiting the Phoenix branch. Here you can see the tellers and staff ,often times standing around waiting for something to do. Well, I don\'t pay their salaries but what sometimes happens ,they take their insecurities and frustrations out on some of their clients. Other customers pick up on it and often feel free to verbally abuse others who may be waiting for services. It becomes a joke and the store manager is more interested in doing lunch than seeing that the office runs smoothley. Part of the problem is the location . I've never seen a bigger bunch of cowboy pickup truckers and assorted backwoods types in one central location . I guess this is why they enjoy visiting this particular store. They like the snide remarks , the jokes , the ugly stares and backbiting rudeness I've at times witnessed and experienced. Will they cash your check? Well, If they like you!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Phoenix Branch at Phoenix, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse





by cordobes, Nov. 14, 2013
Cordobe's - Talent,OR
2013-11-148 minutes ago 1 51 They say Umpqua Bank is making money;you would never tell by visiting the Phoenix branch. Here you can see the tellers and staff ,often times standing around waiting for something to do. Well, I don\'t pay their salaries but what sometimes happens ,they take their insecurities and frustrations out on some of their clients. Other customers pick up on it and often feel free to verbally abuse others who may be waiting for services. It becomes a joke and the store manager is more interested in doing lunch than seeing that the office runs smoothley. Part of the problem is the location . I've never seen a bigger bunch of cowboy pickup truckers and assorted backwoods types in one central location . I guess this is why they enjoy visiting this particular store. They like the snide remarks , the jokes , the ugly stares and backbiting rudeness I've at times witnessed and experienced. Will they cash your check? Well, If they like you!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Phoenix Branch at Phoenix, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
BAC Community Bank, ANTIOCH BRANCH (1.1 miles)
Full Service Brick and Mortar Office
3448 Deer Valley Rd
Antioch, CA 94531
Full Service Brick and Mortar Office
3448 Deer Valley Rd
Antioch, CA 94531
Wells Fargo Bank, ANTIOCH BRANCH (1.4 miles)
Full Service Brick and Mortar Office
1715 A St
Antioch, CA 94509
Full Service Brick and Mortar Office
1715 A St
Antioch, CA 94509
JPMorgan Chase Bank, LONE TREE BRANCH (1.7 miles)
Full Service Brick and Mortar Office
4300 Lone Tree Way
Antioch, CA 94531
Full Service Brick and Mortar Office
4300 Lone Tree Way
Antioch, CA 94531
BMO Bank, ANTIOCH BRANCH (2.1 miles)
Full Service Brick and Mortar Office
2507 Somersville Rd
Antioch, CA 94509
Full Service Brick and Mortar Office
2507 Somersville Rd
Antioch, CA 94509