Umpqua Bank, Review

UMPQUA in Phoenix. Unprofessionally Stinks.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cordobes, Nov. 14, 2013

Cordobe's - Talent,OR
2013-11-148 minutes ago 1 51 They say Umpqua Bank is making money;you would never tell by visiting the Phoenix branch. Here you can see the tellers and staff ,often times standing around waiting for something to do. Well, I don\'t pay their salaries but what sometimes happens ,they take their insecurities and frustrations out on some of their clients. Other customers pick up on it and often feel free to verbally abuse others who may be waiting for services. It becomes a joke and the store manager is more interested in doing lunch than seeing that the office runs smoothley. Part of the problem is the location .  I've never seen a bigger bunch of cowboy pickup truckers and assorted backwoods types in one central location . I guess this is why they enjoy visiting this particular store. They like the snide remarks , the jokes , the ugly stares and backbiting rudeness  I've at times witnessed and experienced. Will they cash your check? Well, If they like you!


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Phoenix Branch at Phoenix, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment