Home > Missouri Banks > Springfield Banks > UMB Bank Springfield > UMB Bank, SPRINGFIELD TRUST WEALTH MANAGEMENT BRANCH > Review
UMB Bank, Review
UMB Bank, Review
Average rating
based on 9 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
2 Star Review
UMB bank in Overland Park
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CGerg, Jul. 06, 2015
I have called the 87th street location 3 times asking an officer of the bank to call me back. Each time they took my number and told me she would call me back. No one has ever called back. The answer system as of July 6 doesn't even identify that you have reached the bank or tell you the bank hours of operation. Pathetic! I've been a customer for over 40 years, started when they were City National Bank on 10th and Grand. This lousy service has got me thinking about finding a new bank if they continue to treat customers this way.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on UMB Bank, Roe at Overland Park, KS
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CGerg, Jul. 06, 2015
I have called the 87th street location 3 times asking an officer of the bank to call me back. Each time they took my number and told me she would call me back. No one has ever called back. The answer system as of July 6 doesn't even identify that you have reached the bank or tell you the bank hours of operation. Pathetic! I've been a customer for over 40 years, started when they were City National Bank on 10th and Grand. This lousy service has got me thinking about finding a new bank if they continue to treat customers this way.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on UMB Bank, Roe at Overland Park, KS
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
UMB Bank, 1150 EAST BATTLEFIELD ROAD BRANCH (0.0 miles)
Full Service Brick and Mortar Office
1150 E Battlefield St
Springfield, MO 65807
Full Service Brick and Mortar Office
1150 E Battlefield St
Springfield, MO 65807
Oakstar Bank (0.2 miles)
Full Service Brick and Mortar Office
1020 E Battlefield St
Springfield, MO 65807
Full Service Brick and Mortar Office
1020 E Battlefield St
Springfield, MO 65807
Commerce Bank, BATTLEFIELD BANKING CENTER BRANCH (0.3 miles)
Full Service Brick and Mortar Office
1345 E Battlefield St
Springfield, MO 65804
Full Service Brick and Mortar Office
1345 E Battlefield St
Springfield, MO 65804
The Central Trust Bank, SOUTH NATIONAL FACILITY (0.4 miles)
Full Service Brick and Mortar Office
3333 S National Ave
Springfield, MO 65807
Full Service Brick and Mortar Office
3333 S National Ave
Springfield, MO 65807
Great Southern Bank, REEDS SPRING BRANCH (0.4 miles)
Full Service Brick and Mortar Office
1451 E Battlefield St
Springfield, MO 65804
Full Service Brick and Mortar Office
1451 E Battlefield St
Springfield, MO 65804