UMB Bank, Roe

Name:UMB Bank, Roe
Full Service Brick and Mortar Office
Review:9 client reviews
Location:11101 W 87th Street
Overland Park, KS 66214

Johnson County
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FDIC Cert:#8273

The Bank

Name:UMB Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Umb Financial Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:107, view all, view on map
Total Assets:$40,291,313,000
Total Deposits:$34,548,692,000
Total Equity Capital:$2,576,485,000
Total Domestic Office Deposits:$34,548,692,000
Net Income:$102,006,000
Quarterly Net Income:$102,006,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:15%
Quarterly Return on Equity:15%

Client Review

9 client reviews of UMB Bank scored 3.5 out of 5.

UMB bank in Overland Park
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CGerg, Jul. 06, 2015

I have called the 87th street location 3 times asking an officer of the bank to call me back.  Each time they took my number and told me she would call me back. No one has ever called back.  The answer system as of July 6 doesn't even identify that you have reached the bank or tell you the bank hours of operation.  Pathetic! I've been a customer for over 40 years, started when they were City National Bank on 10th and Grand.  This lousy service has got me thinking about finding a new bank if they continue to treat customers this way.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on UMB Bank, Roe at Overland Park, KS
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