UMB Bank, East 39th Street Branch

Name:UMB Bank, East 39th Street Branch
Full Service Brick and Mortar Office
Review:9 client reviews
Location:13813 East 39th Street
Independence, MO 64055

Jackson County
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Phone:816-504-6250
FDIC Cert:#8273
Established:1918-01-01


The Bank

Name:UMB Bank
Concentration:Commercial Lending Specialization
Established:1902-08-28
FDIC Insurance:1934-01-01
Holden By:Umb Financial Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:106, view all, view on map
Website:www.umb.com
Total Assets:$36,376,318,000
Total Deposits:$30,275,926,000
Total Equity Capital:$2,936,734,000
Total Domestic Office Deposits:$30,275,926,000
Net Income:$167,257,000
Quarterly Net Income:$86,081,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

9 client reviews of UMB Bank scored 3.5 out of 5.

Amazing staff!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SHONDIELOCS, Nov. 09, 2021

Everyone at this location is so friendly, but Sandy blessed me so much when she helped me set up my account. She is the sweetest person and very good at what she does!! I am so happy to be a part of the UMB family. Thank you, Sandy!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on UMB Bank, Denton Branch at Denton, TX
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UMB bank in Overland Park
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CGerg, Jul. 06, 2015

I have called the 87th street location 3 times asking an officer of the bank to call me back.  Each time they took my number and told me she would call me back. No one has ever called back.  The answer system as of July 6 doesn't even identify that you have reached the bank or tell you the bank hours of operation.  Pathetic! I've been a customer for over 40 years, started when they were City National Bank on 10th and Grand.  This lousy service has got me thinking about finding a new bank if they continue to treat customers this way.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on UMB Bank, Roe at Overland Park, KS
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The worst customer service ever
Overall Rating
by Nothappyatall, Dec. 16, 2014

My deceased mother had an account there and while I was trying to handle her final business the employees there at the Gladstone branch were the most rude and un-compassionate people I have ever came across. I would NEVER bank at UMB or recommend anyone to do so.

* this review was made on UMB Bank, North Antioch Branch at Kansas City, MO
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by ebenezer0000 2015-06-27 22:42:37
I have never had an account with a bank that has polite and jovial clerks as the UMB branch at 703 Colorado Boulevard in Denver,C O. These ladies know their work and are a joy to experience their customer service. I will stay a long time at this bank and I highly recommend it to all.

All Reviews...

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