U.S. Bank, WOODBURY BRANCH

Name:U.S. Bank, WOODBURY BRANCH
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:8575 Valley Creek Rd
Saint Paul, MN 55125

Washington County
View Other Branches
 
Phone:651-264-0200
FDIC Cert:#6548
Established:07/01/2002


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

Dinah Meron
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 5star Other Services
by Dinah, Jan. 20, 2014

I have had nothing but excellent service from this bank.  I hope I never have to bank anywhere else.  The staff are friendly and attentive and very helpful.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Woodbury Branch at Saint Paul, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Dave Rasmussen, Bank Manager Woodbury
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Cady, Jun. 21, 2013

I would like to give a less than 1 rating for the comedy of errors that have occurred for the vehicle title lien release.  If the sale of my vehicle goes thru it will be by nothing short of a miracle. After arguing for the past 8 days finally they gave me to someone who actually took the time to investigate my issue.  It turns out that the teller did not mark the right box of guaranteed funds.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Woodbury Branch at Saint Paul, MN
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BEWARE OF THIS LOCATION!!!!
 1star Overall Rating
by MLKWoodbury, Sep. 12, 2012

DO NOT EVER GO HERE IF YOU CAN HELP IT!!!  I went in to this location and was put with the personal banker Rebecca Bishop, she didn't even greet me, had an open beer bottle on her desk and messed up a huge lump sum of money of mine!  She had no idea what she was even doing (I am assuming because of her lack of professionalism with an open beer bottle at her desk)and still proceeded to attempt the task at hand.  She didn't listen to thing I told her that I wanted to do and ended up screwing up my entire bank account and changed my credit cards without my permission.  I called the Customer Service line when I had realized a huge lump sum of money that was no longer there and an increased credit limit that wasn't approved be me, I told them the process she went through with me and they told me what she had done was COMPLETELY WRONG and that I needed to start the whole process over, as a professional who works full time, I do not have time to make it during regular business for like them, I am working.  So I called the brand manager, he was completely rude to me on the phone, said he had no idea how to fix her mistake and that he didn't know the proper process as well, and he denied she was drinking on the job when I confronted him about that because it lacked professionalism.  He tried making excuses up for this lazy, incompetent worker and in the end, nothing was resolved...If you want a huge headache and your money lost, by all means stop at this AWFUL BRANCH!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Woodbury Branch at Saint Paul, MN
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