U.S. Bank, WAUSAU MAIN BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
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Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
US Bank Downtown Wausau
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sasha, Jul. 15, 2013
This branch should hire people with a brain. The staff at this location is rude, ignorant and just plain horrible! Never in my life have we ever been so disrespected like at this particular branch. They charge accounts a monthly service fee even when you have a direct deposit going through and then tell you it is your fault that this happened. The staff is always unfriendly here and never willing to help. Never again will I ever go through this bank. Will be banking else where.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wausau Main Branch at Wausau, WI
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sasha, Jul. 15, 2013
This branch should hire people with a brain. The staff at this location is rude, ignorant and just plain horrible! Never in my life have we ever been so disrespected like at this particular branch. They charge accounts a monthly service fee even when you have a direct deposit going through and then tell you it is your fault that this happened. The staff is always unfriendly here and never willing to help. Never again will I ever go through this bank. Will be banking else where.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wausau Main Branch at Wausau, WI
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Yerr 2018-09-05 10:30:21
I had a huge concern and issue with my check and money not showing up in my bank account after a deposit was said to be successful and accepted. I did not understand why I was standing in the negatives for my account so I made a call and the worker who picked up is named sam. She was the most disrespectful, impudent, and laziest worker and individual ever. She did not even help me in anyway and I really want her off the team and fired. Anyone with an attitude as her is not worthy to be on any team who gives beyond poor customer service, especially if it's our money that people like her are handling - I do not trust that one bit. I am greatly dissatisfied and I am going to go out my way to report her. Anyone who works in a bank setting should always show and take any situation serious and with an upright attitude.
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