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U.S. Bank, WARM SPRINGS & DURANGO VONS BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
No communication within the team
Overall Rating
by Gwee, Oct. 02, 2015
I have to say I always go to this bank because it's closer to where I lived now. And I go in to take out some money at the counter. And I am not banking with this bank what so ever, but the bank that I am banking with allow me to go to U.S. bank to take out money if it's more than max amout. So I went in like usually, then I hand him my id and card, this guy see that my id is not nv but it's ca so he ask the guy next to him if it's was okay and the other one didn't know what to reply, so I explain that I came here Couple of time , I don't have my new Id yet he said He have to called for security and I was like I come here all the time and no one giving me any issue, and he said "well, they don't know what they doing," I was shock. Wow really? So you know what you doing? By asking the person next to you and then he said he doesn't know. Please management team train your employee on these manner and knowledge they need because I have no problem if he wanna check make phone call but if that reply was rude like that I will have to say good bye you have a nice day, and I will make sure none of my friends have us bank ever! Today is October 2,2015 and it's was around 2:30 incase someone know who's working that day.
* this review was made on U.S. Bank, Warm Springs & Durango Vons Branch at Las Vegas, NV
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Gwee, Oct. 02, 2015
I have to say I always go to this bank because it's closer to where I lived now. And I go in to take out some money at the counter. And I am not banking with this bank what so ever, but the bank that I am banking with allow me to go to U.S. bank to take out money if it's more than max amout. So I went in like usually, then I hand him my id and card, this guy see that my id is not nv but it's ca so he ask the guy next to him if it's was okay and the other one didn't know what to reply, so I explain that I came here Couple of time , I don't have my new Id yet he said He have to called for security and I was like I come here all the time and no one giving me any issue, and he said "well, they don't know what they doing," I was shock. Wow really? So you know what you doing? By asking the person next to you and then he said he doesn't know. Please management team train your employee on these manner and knowledge they need because I have no problem if he wanna check make phone call but if that reply was rude like that I will have to say good bye you have a nice day, and I will make sure none of my friends have us bank ever! Today is October 2,2015 and it's was around 2:30 incase someone know who's working that day.
* this review was made on U.S. Bank, Warm Springs & Durango Vons Branch at Las Vegas, NV
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Awesome Manager Tito
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by StephanieCheng, Oct. 25, 2013
I think that this bank is awesome because its ran by the best manger Tito he is amazing he always remembers how i am asks about my son and always helps me with all of issues i have. Thank u Tito for your awesome customer service
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Warm Springs & Durango Vons Branch at Las Vegas, NV
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby StephanieCheng, Oct. 25, 2013
I think that this bank is awesome because its ran by the best manger Tito he is amazing he always remembers how i am asks about my son and always helps me with all of issues i have. Thank u Tito for your awesome customer service
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Warm Springs & Durango Vons Branch at Las Vegas, NV
Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by angeldove 2013-10-27 22:53:42
My husband went to your bank yesterday and asked for $10.00 in quarters and was told that he was not allowed to have them because he was not a US Bank customer. I am so angry because this man was so rude to him. His name is Oscar. My husband is Native American and this was so wrong. I am white and I have never had a problem with this bank. Please fix this.
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