U.S. Bank, UPTOWN BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Wasn't 'comfortable' notarizing a document
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SorryCustomer, Apr. 23, 2014
Useless 'banker' refused to notarize a document because she didn't feel comfortable.
This branch is always understaffed, a situation made even more frustrating because the tellers engage in chit-chat regardless of the length of the line of people needing attention.
Downtown branch is so much more helpful!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Uptown Branch at Minneapolis, MN
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SorryCustomer, Apr. 23, 2014
Useless 'banker' refused to notarize a document because she didn't feel comfortable.
This branch is always understaffed, a situation made even more frustrating because the tellers engage in chit-chat regardless of the length of the line of people needing attention.
Downtown branch is so much more helpful!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Uptown Branch at Minneapolis, MN
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Luthier1002 2015-01-22 08:14:37
Yesterday, I went to the Uptown branch expecting to have a cashiers check made so that I could purchase a car. Everything was verified. The money was good, transferred to my checking from a US bank trust in downtown MPLS. 3 people including 2 managers denied me my money because they weren't "comfortable" also. I had to call the dealership and let them know that I would have to wait longer now to purchase the car. Hooray almost losing my deposit, and this isn't the first time I've had trouble with this location. I should keep going to Lake St on the east side, I feel like Hennepin is their training center.
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