U.S. Bank, Review

Great Branch in Wickenberg!!
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by tmills02, Jan. 03, 2012

Crystal was amazing in helping me with my needs. Seems like they need more like her in that branch!! She was very nice, knew what she was doing and answered all of my questions and concerns.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Wickenburg Safeway Branch at Wickenburg, AZ
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KByrge
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by kByrge, Jan. 03, 2012

Maybe everyone should move to Tennessee. The bank in Crossville is one of the very best I have ever done business with. All of the employees go out of their way to help the customers. April is our banker and she is an angel. We are in our 70s and not easy to work with. But she is always so helpful and has the patience needed to work with the older, forgettful customers like us.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Crossville Branch at Crossville, TN
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Mrs. Kara Fairbanks
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by MissKitty33, Nov. 27, 2011

The staff and branch manager are always freindly and respectful

* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, 21st Street Branch at Topeka, KS
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Nothing but nice!
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by MadeiraMom, Nov. 26, 2011

They are always wonderful to work with and very pleasant.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Madeira Branch at Cincinnati, OH
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HAVE HAD THEM FOR 22 YEARS
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by djsteviep, Nov. 12, 2011

I love these guys. The staff is always so friendly and I've never had a problem. And even if I do, it's fixed immediatley.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, James Village Branch at Lynnwood, WA
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Judy Foss
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by technonurse, Nov. 01, 2011

They really took care of a problem that was out of my hands and depended on their action. They came through for me and I'm very happy with their service.

* this reviewer has be with this bank for >10 years
* this review was made on U.S. Bank, Garland Avenue Branch at Spokane, WA
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Love this Bank
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by VerySatisfied, Oct. 30, 2011

The Redlands, CA branch in the Vons Supermarket is the best bank I have ever been to. The staff is very knowledgeable and always willing to help with any question you may have. They have discounts for seniors also. A great staff.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Redlands Vons Branch at Redlands, CA
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Best Customers Service
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by Adam2012, Oct. 26, 2011

I have been banking with US Bank for over 7 years now and if u understand the fees and your bank agrrements you will not be disappinted with US Bank.
this particular branch has some of the most nicest employees and I have been to other US branches and trust me they were nothing compare to the Gig Harbor in store safeway branch (customer service wise).

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Gig Harbor Safeway Branch at Gig Harbor, WA
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Great Job Yakima main branch on Tellers Side
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by Willy, Oct. 26, 2011

Always a great experience and wonderful friendly folks even when slammed. I'd list names but didn't in case I forgot someone!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Yakima Main Branch at Yakima, WA
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Great Service- haven't had card issues as other reviews mention
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by Willy, Oct. 05, 2011

Great employees and help each time in the Yakima main branch


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Yakima Main Branch at Yakima, WA
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client
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by CLIENT, Sep. 23, 2011

I HAVE BEEN JUST TAKEN BY UNION BANK IN MORAGA AT 1460 MORAGA ROAD... THE PEOPLE ARE JUST SO NICE AND THEY DON'T MAKE YOU FEEL LIKE ANOTHER NUMBER... THE MANAGER HAS BEEN THERE SINCE OPENING WHICH YOU FIND RARE IN TODAY'S MARKET... SO IF YOU ARE LOOKING FOR A GOOD PLACE TO BANK AND NO FEES GO TO UNION BANK...

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rossmoor Branch at Walnut Creek, CA
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Great service in Sequim, WA
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by mashbug, Sep. 09, 2011

SEQUIM, WA BRANCH, US BANK

We had been banking with Bank of America for close to 20 years, with varying degrees of customer "service".  I have spent many hours trying to correct bank errors.  When I closed a safety deposit box in another city, was told I could open another free one at any branch, and attempted to do so in Sequim (the next day), I was told, after a 40 minute wait, that those were no longer available and that we would also be incurring service charges on our accounts.

We walked across the street to the US Bank branch, were waited on immediately, received a safety deposit box at a very reasonable cost, and have two checking accounts with attached savings accounts at zero cost, plus free checks.  The staff has been excellent to work with, everyone is very courteous and knowledgeable.  When the assistant manager was not sure of an answer to a specific banking question, she called the individual who had the answer (on a Saturday), and was able to address our questions accurately.  Both my husband and I have been very satisfied with the courtesy, respect and excellent service we have received at the Sequim branch.  I highly recommend the Sequim branch of US Bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Sequim Branch at Sequim, WA
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25 year customer and plan to be there for a life time.
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by mommanancyW, Sep. 05, 2011

Opened my 1st acct in Queensgate over 25 years, chk'n, lit'l savings accct, then became in charge of a multi million dollar corp deposits in the area, but the bank never felt like it offered much in "Customer Service". Then I start using this little bank in a supermarket & I've never been so impressed! Ms Marie (mngt) lights up the place, tellers are unique young people w/smiles & know you w/in 2-3 visits, don't hit you with offer unless they can truly help your situation. I actually had a loan officer talk me out of a re-fi & instead told me how to acheive the same outcome w/o any refi fee's & the bank made NO $$! This hometown bank shines like no other, honest, friendly, personable & what Banks used to be: Care Takers of our Money & Financial Advise when we needed it !

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Harrison Meijer Branch at Cincinnati, OH
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Absolutely Great!
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by MikeyGann, Aug. 17, 2011

Love this Branch, no wait time. Great management.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Desert Ridge Branch at Phoenix, AZ
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aok
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by fanspeed, Aug. 09, 2011

been with this branch for almost 7 years, they take care of you like an old time small town bank, on first name basis with the tellers. When I've had a problem they always resolved the issue  for me. Only drawback is the new policy from US bank to do away with the free checking. but that is something the staff  at this branch has no control over. Big thumbs up.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Long Beach Boulevard Ralphs Branch at Long Beach, CA
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a great bank
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by naumutroy, Aug. 07, 2011

i am very happy with this branch. I am treated well and they handle my money well. The bank personnel have excellent customer service skills.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Desert Inn And Decatur Smith's Branc at Las Vegas, NV
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Folsom CA US Bank at 521 E. Bidwell provides great service!
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by porsches, Jul. 21, 2011

US Bank branch at 521 E. Bidwell in Folsom, CA is a small branch, but the people there are very helpful and customer service oriented.  Charles, the Branch Manager, is congenial and always does his best to talk to you and let you know he cares about your business and how well his branch is doing for you.  I've never had any situation with the branch that wasn't taken care of immediately and appropriately.  In many years they have never screwed up my account.  I can recommend this branch of US Bank with no reservations.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Folsom Branch at Folsom, CA
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Ask for Jim!
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by tami, Jul. 13, 2011

If you need a helpful banker, who looks for ways to save you money, ask for Jim. He went above and beyond to help myself and my son. Thanks Jim... appreciate all that you did for us. Tami and Mitchell

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Evergreen Branch at Evergreen, CO
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LOVE THIS BANK
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by ShoreResident, Jul. 07, 2011

I have previously banked with B of A and with WAMU (Chase), which caused some of the worst experiences in my life, BUT I honestly say that I have had nothing but awesome experiences with this bank and staff.  The managers, Adam and Jaime are so friendly and helpful.  A couple of the staff are a bit snooty and not as friendly but for the most part, everyone is caring and easy to talk to. I hardly ever have to wait in line either!  LOVE THIS BANK

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Long Beach Anaheim Ralphs Branch at Long Beach, CA
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USBank
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by Tish, Jun. 21, 2011

I have been a USBank customer for 10 years and I truly enjoy working with this bank.  It is a nationwide bank which made it so much easier when my husband and I moved from Iowa to California.  I banked with Wells Fargo for awhile and they charged a $15 fee just to activate my debit card.  I have never experienced any unnecessary fees from USBank.  The online bill pay is free.  I have never encountered any unfriendly staff at any branch.  The vacaville branch was wonderfully helpful to me when the ATM machine took my deposit but did not credit it to my account.  They called me first thing and got everything straightened out.  They are very friendly and helpful when I go to my safe deposit box.  They are very conveniently located and they service is quick even when crowded.  I would recommend USBank to anyone.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Vacaville Branch at Vacaville, CA
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