U.S. Bank, TRACY BRANCH
|
959 client reviews
| |
| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2202, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $662,906,418,000 |
| Total Deposits: | $528,517,873,000 |
| Total Equity Capital: | $63,537,409,000 |
| Total Domestic Office Deposits: | $522,040,717,000 |
| Net Income: | $6,462,042,000 |
| Quarterly Net Income: | $1,758,423,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
959 client reviews of U.S. Bank scored 2.5 out of 5.
One Employee Makes a Difference
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DKJP, Jun. 09, 2011
US Banks 800# customer service is the worst! Very long wait times and most agents could care less about you as a customer. I've had a couple of good agents over the years, but they are the exception. Obviously using skills they learned elsewhere. I have to say though that the Tracy Branch has one employee (Precious) that is amazing. Super friendly and helpful. She went out of her way to resolve an issue I had with their online banking department. This was not her job or responsibility, yet she made the time and effort to help. I was about to close my accounts until she rescued their business. It's employees like Precious that make all the difference!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Tracy Branch at Tracy, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DKJP, Jun. 09, 2011
US Banks 800# customer service is the worst! Very long wait times and most agents could care less about you as a customer. I've had a couple of good agents over the years, but they are the exception. Obviously using skills they learned elsewhere. I have to say though that the Tracy Branch has one employee (Precious) that is amazing. Super friendly and helpful. She went out of her way to resolve an issue I had with their online banking department. This was not her job or responsibility, yet she made the time and effort to help. I was about to close my accounts until she rescued their business. It's employees like Precious that make all the difference!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Tracy Branch at Tracy, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
JPMorgan Chase Bank, TRACY - GRANT LINE BRANCH (0.4 miles)
Full Service Brick and Mortar Office
2751 W Grant Line Rd
Tracy, CA 95304
Full Service Brick and Mortar Office
2751 W Grant Line Rd
Tracy, CA 95304
Bank of America, TRACY MARKETPLACE BRANCH (0.9 miles)
Full Service Brick and Mortar Office
3120 W Grant Line Rd
Tracy, CA 95304
Full Service Brick and Mortar Office
3120 W Grant Line Rd
Tracy, CA 95304
Wells Fargo Bank, TRACY BRANCH (1.1 miles)
Full Service Brick and Mortar Office
1900 W 11th St
Tracy, CA 95376
Full Service Brick and Mortar Office
1900 W 11th St
Tracy, CA 95376
Bank of Stockton, TRACY BRANCH (1.4 miles)
Full Service Brick and Mortar Office
1175 N Tracy Blvd
Tracy, CA 95376
Full Service Brick and Mortar Office
1175 N Tracy Blvd
Tracy, CA 95376
JPMorgan Chase Bank, TRACY BRANCH (1.5 miles)
Full Service Brick and Mortar Office
691 W 11th St
Tracy, CA 95376
Full Service Brick and Mortar Office
691 W 11th St
Tracy, CA 95376