U.S. Bank, Review

USBank Walmart North Olmsted does a great job.
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by OSU1, Oct. 26, 2019

The do a great job, very customer focused and really help me with all of my banking needs.  Great Job!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, North Olmsted Walmart Branch at North Olmsted, OH
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Business owner
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by Mcsmithconstruction7, Oct. 08, 2019

Excellent service at this branch. Very knowledgeable and friendly. Good job.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lynden Branch at Lynden, WA
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Great service f
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by wiz007, Aug. 16, 2019

The tellers and managers have always been a great help to me for my families account and always been great in assisting with the church account as well. My children have opened accounts here on there own and the service was great and made them feel valued as people and customers. The bank building is old, and we don't have the most updated equipment - but that is not the local branches issue. They are swamped some days with lines out the door and yet they always have a positive attitude when dealing with you directly. Look forward to seeing US bank Corp putting in the new ATM that credits your check immediately and remodeling of the building so its in this current decade.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Royal City Branch at Royal City, WA
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Pleased With US Bank Cedarburg Branch
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by Bruhy, Aug. 16, 2019

We have been banking with US Bank for over 20 years, first at the Minocqua, WI Branch, and for the last nine years at the Cedarburg Branch. We could not be more happy with the range of services provided, and the professional and courteous staff.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Cedarburg Branch at Cedarburg, WI
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Car Loan Application
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by janmac, Jul. 24, 2019

Desiree Mitchell at the Meijer/Florence, KY branch helped me on two different occasions with a loan for a car when I found myself without a vehicle due to flooding.
She was knowledgeable, friendly and one of the nicest young persons that I have met in a long time.


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Florence Meijer Branch at Florence, KY
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Kudos to Shannen Killiany, North Olmsted Branch Asst. Mgr.
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by LenK, Feb. 27, 2019

As a retired Financial Planning Professional, I have 30+ years of experience dealing with clients and other financial professionals. Today I set up my third account at this branch. Ms. Killiany assisted me in this task for a second time in 5 years. She did so with great skill in a professional and very cordial, sincere manner. I rarely give out comments but felt that she more than earned my commendation. I hope the branch realizes what a gem they have in Ms. Killiany and rewards her accordingly.
Sincerely,


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, North Olmsted Branch at North Olmsted, OH
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Great Friendly Service
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by rosecity, Feb. 21, 2019

I have banked with US Bank for over 30 years.  I recently needed to exchange dollars for a foreign currency.  I went to the International Exchange window at the historic Branch.  Adam Telle was the employee who helped me and he was friendly, informative, and respectful.  It was the first time I had to exchange currency and he made it easy for me to understand.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Portland Main Branch at Portland, OR
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Professional customer service
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by Nichols1, Nov. 30, 2018

On 11/30/18 I had a issue with my banking transactions, where I was not allowed to make any purchases using my atm/debit card. I notified the banks fraud department and only to find that the bank placed a hold/block on my card. Once all information was verified the rep said the hold was lifted and I can immediately continue my shopping. Well after 30-40 minutes I was ready to check out, I was at the register and swipe my card I received a “unable to authorize purchase”. Needless to say I was very upset, I got out of line so not to hold other customers up an call the banks fraud department again. This time a male answered, I explained the same problem as earlier had occurred again, he tells me that he would need to get a supervisor or manager on the line to talk with me about it. Now I get a woman on and for the third time explain my issue all over to her. At this point I’m highly upset and very frustrated. I had every right to be angry, but this supervisor or manager told me “she was trying to help and if didn’t want the help she’d hang the phone up” I told her,”how dare you talk to me like that, I’m a customer whom just been embarrassed with all my items, in line and everyone’s looking at me like I couldn’t afford to pay for my groceries.” I told her I was going straight to a bank branch to report her and file a complaint.
I arrived at US Bank 2555 S Rainbow Blvd and met with Mr. M Sanchez (Personal Banker) who listened to my issues, then filed my complaint, reviewed my account then reissued me a new bank card, and was able to get my account in work order so I don’t have this problem occur again. Mr. M Sanchez I believe if we had more professionalism within our work place like you have given me, businesses would surely appreciate a person like you.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rainbow & Sahara at Las Vegas, NV
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Thank you for years of service
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by Dietrich37, Nov. 05, 2018

my parents have been using this location for banking for 75 years.Even with the transitions over the years from the original Cedarburg State bank, we have been very happy with all the people who have worked there.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Cedarburg Branch at Cedarburg, WI
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Ms.
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by RuthW, Sep. 22, 2018

I have always been treated courteously and promptly.  Recently I came for help in notarizing a complicated series of legal documents.  Dakota was very helpful in assisting me for the time consuming completion of these even though I came late in the day.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Southeast Branch at Des Moines, IA
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Friendly and welcoming
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by Molallian, Jul. 09, 2018

Asia helped me and my brother. She is friendly and informative. Wonderful experience. Wonderful bank. Everyone is always great when I come in.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Molalla Branch at Molalla, OR
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EXCELLENT BANK
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by BBC007, Jul. 09, 2018

THE BEST OF THE BEST SERVICES I HEAVE EVER EXPERIENCE IN MY ENTIRE LIFE:EVERY MAN & WOMAN WORKS AT THIS PAVILIONS US BANK IN BURBANK CA. 91502 , EVERY SINGLE ONE OF THEM VERY PROFESSIONAL, FRIENDLY THE HELP & THE SERVICE SUPERIOR, EXCELLENT I BEEN MANY BANKS & BRANCHES NEVER SEEN OR EXPERIENCE BUTY OF THIS LITTLE BRANCH, UNFORTUNATELY MANY CUSTOMERS VERY BLIND TO SEE, OPRISHIED THIS LITTLE US BANK THERE" LARGER THEN LIFE , I'AM VERY HAPPY, LUCKY & THANKFUL TO US BANK IN PAVILIONS MARKET: SINCERELY YOURS BBC007           

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Burbank Pavilions at Burbank, CA
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Amazing experience
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by Bernadettevw, Jun. 13, 2018

Came in to talk about a money market account and switching who the primary is on a joint brokerage account. Jesus was beyond amazing in taking the time to thoroughly explain every detail so we understood as well as calling people to find out the specific information we were asking about! Best bank experience we have ever had to date. Thank you Jesus!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Butler Branch at Butler, WI
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Customer
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by bobq, May. 12, 2018

The US Bank at Vons in Victorville provided better and faster service than I am use to in much larger banks. This is quite amazing as it is in a supermarket.  It is well staffed with a very knowledgeable and friendly staff who can help you with just about anything, such as car loans and other financing. It is extremely convenient to go food shopping and take care of banking issues at the same time. Couple that with the fact that US Bank is was recently rated the most ethical bank among the major financial institutions. The Vons US bank is also open seven days a week.  Why would you bank any ware else?

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Victorville Vons Branch at Victorville, CA
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Outstanding service
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by JEscue, May. 03, 2018

Cannot say enough great things about my experience with this branch. I have used them for years and always had good service but me recent experience was above and beyond what I expected. I needed to refinance both my mortgage and HELOC due to the unexpected death of my spouse.With everything I had to do during this difficult time the banking was not something I looked forward to but it was a real pleasure due to the personal attention from John Gobran and especially Siaela Le'Vell.  They made everything so much easier for me and did so much legwork for me I cannot thank them enough. I would not consider banking with anyone else. Stop by and see John or Siaela for all your banking needs, you will not be disappointed!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Nippers Corner Publix Branch at Nashville, TN
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5 stars!
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by Mariya, Apr. 27, 2018

I’ve been a customer for about 9 years. This is my favorite bank for many reasons. After being a customer of 2 other banks - 1 local and 1 national, I opened accounts with US Bank. They have super helpful, friendly and extremely courteous customer service. The bank’s fraud prevention department saved me twice after somebody stole my CC number and used it online. They blocked the transactions right away. I highly recommend US Bank for its great service and high ethical standards.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Aspen Branch at Aspen, CO
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Great Branch...they make you feel like family!
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by out2020, Apr. 13, 2018

Karen Tatsuhara is great, she is friendly, organized, professional, and knows her banking! She is always willing to take time to explain and answer questions, always helpful. In my opinion she makes this branch great. I trust her to handle all of my banking needs, both personal and professional.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Hamilton Branch at Hamilton, MT
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Sara Brown Is Awesome!
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by CabBoi67, Apr. 09, 2018

Hello, I have been a Member of US bank going on 10 years and in all the years I have been banking with US bank I have never had any major issues, as a matter of Fact they have always taken good care of me whenever I have needed them the most, Sara Brown is a banker at This U.S. Bank located at 67th And Glisan Branch, She is Amazing, I had an issue with my debit card and credit card that was stolen on April 1st 2018 and the thieves had taken my cards and used them at 2 different locations in portland, Sara Helped me get back on track, she followed up with me to make sure that I received my New Cards that she had ordered for me and she also helped speed up the Process with my Paper work, She is ever so Patient and very Diligent in her Job at US BANK, she cares about her Members and she goes the extra mile to make sure you have everything you need! I highly Recommend her and she is a Huge Asset to US Bank, so please before you read all the negative reviews, take this review I am leaving today and make it a Priority and Go See Sara Brown, she will take care of you I promise:)         

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 67th And Glisan Branch at Portland, OR
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Sir william
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by Sirwilliam, Mar. 10, 2018

I've been very grateful to the very people that are most helpful the tellers who have reminded me of common Spence an good manery could bring thanks again to bank of america

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
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Fast and easy. 😉
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by Jamiebrad99, Feb. 24, 2018

Thank alot! Very fast. In and out .  ðŸ˜‰

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Dardenne Crossing Schnucks Branch at O Fallon, MO
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