Home > Nevada Banks > Henderson Banks > U.S. Bank Henderson > U.S. Bank, STEPHANIE & PASEO VERDE BRANCH
U.S. Bank, STEPHANIE & PASEO VERDE BRANCH
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952 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2211, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $585,135,605,000 |
| Total Deposits: | $464,820,641,000 |
| Total Equity Capital: | $44,080,326,000 |
| Total Domestic Office Deposits: | $453,331,532,000 |
| Net Income: | $6,661,984,000 |
| Quarterly Net Income: | $1,620,075,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 15% |
| More... | |
Client Review
952 client reviews of U.S. Bank scored 2.5 out of 5.
Teller is rude and doesn't even know about safe deposit boxes
Overall Rating
Office Environment & Staff
Other Services
by daddy1127, May. 13, 2014
The teller was rude and dismissive . She didn't even know the different sizes of the deposit boxes and told me I would never get one. Oh really?
When I told her to put me on a wait list she act like it was annoying. I'm sure she threw my request away. Then I tried to tell her there are different sizes she said they didn't have room for different sizes only small and large. Oh really? Before I left I tried to confirm my request and she just kept saying goodbye, goodbye. I called the the manager and the asst mgr took my info and never got back to me. VERY POOR Customer relations!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Stephanie & Paseo Verde Branch at Henderson, NV
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby daddy1127, May. 13, 2014
The teller was rude and dismissive . She didn't even know the different sizes of the deposit boxes and told me I would never get one. Oh really?
When I told her to put me on a wait list she act like it was annoying. I'm sure she threw my request away. Then I tried to tell her there are different sizes she said they didn't have room for different sizes only small and large. Oh really? Before I left I tried to confirm my request and she just kept saying goodbye, goodbye. I called the the manager and the asst mgr took my info and never got back to me. VERY POOR Customer relations!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Stephanie & Paseo Verde Branch at Henderson, NV
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by cathyclark787 2014-05-17 10:16:59
I REALLY LIKE THE LOCATION ON POWERS AND CONSTITUTION. AWESOME FRIENDLY STAFF AND WHEN THEY DON'T KNOW THEY INVESTIGATE. I ACTUALLY GO OUT OF MY WAY TO VISIT HERE SINCE I HAD PROBLEMS WITH THE BRANCH THAT IS CLOSER. REALLY COMES DOWN TO THE MANAGER OPERATING AN INDIVIDUAL BRANCH
by Lucylu 2014-05-17 14:19:46
I wanted to give a shout out for Evan at University Hills branch who is one of the bankers. He is always so friendly and positive. US bank is lucky to have him. I hope he moves up the chain of command quickly.
Before him, there was a banker named Robert. I liked him as well. One time there was a mistake on my loan papers and Robert hand delivered them to me so closing could take place. I think this branch has particularly good service. This branch is located near Colorado and Yale.
Before him, there was a banker named Robert. I liked him as well. One time there was a mistake on my loan papers and Robert hand delivered them to me so closing could take place. I think this branch has particularly good service. This branch is located near Colorado and Yale.
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