U.S. Bank, STEPHANIE & PASEO VERDE BRANCH

Name:U.S. Bank, STEPHANIE & PASEO VERDE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:1440 Paseo Verde Pkwy
Henderson, NV 89012

Clark County
View Other Branches
 
Phone:702-492-3870
FDIC Cert:#6548
Established:01/14/2008


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

Teller is rude and doesn't even know about safe deposit boxes
 1star Overall Rating
 1star Office Environment & Staff
 1star Other Services
by daddy1127, May. 13, 2014

The teller was rude and dismissive . She didn't even know the different sizes of the deposit boxes and told me I would never get one. Oh really?
When I told her to  put me on a wait list she act like it was annoying. I'm sure she threw my request away. Then I tried to tell her there are different sizes she said they didn't have room for different sizes only small and large. Oh really? Before I left I tried to confirm my request and she just kept saying goodbye, goodbye. I called the the manager and the asst mgr took my info and never got back to me. VERY POOR Customer relations!!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Stephanie & Paseo Verde Branch at Henderson, NV
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by cathyclark787 2014-05-17 10:16:59
I REALLY LIKE THE LOCATION ON POWERS AND CONSTITUTION.  AWESOME FRIENDLY STAFF AND WHEN THEY DON'T KNOW THEY INVESTIGATE. I ACTUALLY GO OUT OF MY WAY TO VISIT HERE SINCE I HAD PROBLEMS WITH THE BRANCH THAT IS CLOSER.  REALLY COMES DOWN TO THE MANAGER OPERATING AN INDIVIDUAL BRANCH
by Lucylu 2014-05-17 14:19:46
I wanted to give a shout out for Evan at University Hills branch who is one of the bankers.  He is always so friendly and positive.  US bank is lucky to have him.  I hope he moves up the chain of command quickly.

Before him, there was a banker named Robert.  I liked him as well.  One time there was a mistake on my loan papers and Robert hand delivered them to me so closing could take place.  I think this branch has particularly good service.  This branch is located near Colorado and Yale.

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