Home > California Banks > San Jose Banks > U.S. Bank San Jose > U.S. Bank, SAN JOSE FOXWORTHY BRANCH
U.S. Bank, SAN JOSE FOXWORTHY BRANCH
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960 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2115, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $659,190,767,000 |
| Total Deposits: | $523,102,129,000 |
| Total Equity Capital: | $64,497,788,000 |
| Total Domestic Office Deposits: | $516,596,337,000 |
| Net Income: | $1,754,735,000 |
| Quarterly Net Income: | $1,754,735,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
960 client reviews of U.S. Bank scored 2.5 out of 5.
Foxworthy Branch - Horrible Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lloren, Feb. 13, 2012
I went to deposit a check on a Friday afternoon. The ATM was being serviced so I went inside the branch. There was one customer already being helped.
Two other Tellers were behind the counter ignoring me. When I stepped up to the counter, they continued to ignore me. Finally, one of them asked me if I was making a straight deposit. I answered YES. She said someone would help as soon as possible.
The two Tellers then went to a desk and started chatting.
I was so irritated by the lack of customer service that I left the branch.
The Bascom Avenue location has much better customer service, but unfortunately they are not close to my home.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, San Jose Foxworthy Branch at San Jose, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Lloren, Feb. 13, 2012
I went to deposit a check on a Friday afternoon. The ATM was being serviced so I went inside the branch. There was one customer already being helped.
Two other Tellers were behind the counter ignoring me. When I stepped up to the counter, they continued to ignore me. Finally, one of them asked me if I was making a straight deposit. I answered YES. She said someone would help as soon as possible.
The two Tellers then went to a desk and started chatting.
I was so irritated by the lack of customer service that I left the branch.
The Bascom Avenue location has much better customer service, but unfortunately they are not close to my home.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, San Jose Foxworthy Branch at San Jose, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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