Home > Utah Banks > Salt Lake City Banks > U.S. Bank Salt Lake City > U.S. Bank, ROSE PARK SMITH'S BRANCH
U.S. Bank, ROSE PARK SMITH'S BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Why the games?
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by tatafornow, May. 23, 2015
They gave me money to open an account cool I thought. Nothing is free fine print rule after fine print rule latter they had begun charging me fee's to have a account with them so I closed the account. We came out about even no harm no foul. Using a bank should not feel like a game of chess to keep from being robbed for fee's. Get it together your employee's and customer's deserve better!
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Rose Park Smith's Branch at Salt Lake City, UT
8 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby tatafornow, May. 23, 2015
They gave me money to open an account cool I thought. Nothing is free fine print rule after fine print rule latter they had begun charging me fee's to have a account with them so I closed the account. We came out about even no harm no foul. Using a bank should not feel like a game of chess to keep from being robbed for fee's. Get it together your employee's and customer's deserve better!
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Rose Park Smith's Branch at Salt Lake City, UT
8 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by leila, Apr. 15, 2013
I had never had a good experience with this specific branch in Rose Park. Problems were never solved when asked for assistance. Tried to wire money from this bank and the wire never went through. Tried to do notary, no one knew how to do notary. Tried to call and discuss overdraft situations, no one cared enough to even consider what I was talking about. I only go to this bank when am in a hurry and can't make it to the next stop otherwise, I look for another branch to do my business with. This bank has the poorest customer service ever.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Rose Park Smith's Branch at Salt Lake City, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby leila, Apr. 15, 2013
I had never had a good experience with this specific branch in Rose Park. Problems were never solved when asked for assistance. Tried to wire money from this bank and the wire never went through. Tried to do notary, no one knew how to do notary. Tried to call and discuss overdraft situations, no one cared enough to even consider what I was talking about. I only go to this bank when am in a hurry and can't make it to the next stop otherwise, I look for another branch to do my business with. This bank has the poorest customer service ever.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Rose Park Smith's Branch at Salt Lake City, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Bankshvfeez 2017-11-17 02:13:43
This is a small, in-store branch so they don't have all the amenities that a man branch would have. None-the-less, I go to this one often because it's located in the store I shop at. Unfortunately,as stated before, this branch doesn't have very good customer service. 3 employees will be standing around (watching one work)while a long line forms but they don't step up to help. It's frustratingly annoying! Other than that, as far as the rest goes they have helped me monetarily when I needed it. I agree that the fees are ridiculous. A person shouldn't have to pay to write a check to a family member or be charged $35 if I spend a dollar over my limit. I mean, if I didn't have the dollar, how in the world do they expect me to pay them $35+$1 back? However, the fact of the matter is, I could avoid all this if I opened up a credit union account, right? Which I did. Now I'm happy. Banks= large fees. It's just how it is.
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