U.S. Bank, Rochester West Circle Drive Branch

Name:U.S. Bank, Rochester West Circle Drive Branch
Full Service Brick and Mortar Office
Review:914 client reviews
Location:2665 Commerce Drive Northwest
Rochester, MN 55901

Olmsted County
View Other Branches
 
Phone:507-536-6480
Office Hours:Mon: 9:00 am to 5:30 pm
Tue: 9:00 am to 5:30 pm
Wed: 9:00 am to 5:30 pm
Thur: 9:00 am to 5:30 pm
Fri: 9:00 am to 5:30 pm
Sat: 9:00 am to 12:00 pm
Sun: Closed
Drive-up Hours:Mon: 8:00 am to 5:30 pm
Tue: 8:00 am to 5:30 pm
Wed: 8:00 am to 5:30 pm
Thur: 8:00 am to 5:30 pm
Fri: 8:00 am to 5:30 pm
Sat: 9:00 am to 12:00 pm
FDIC Cert:#6548
Established:2005-12-19


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2979, view all, view on map
Website:www.usbank.com
Total Assets:$473,138,169,000
Total Deposits:$364,531,324,000
Total Equity Capital:$49,034,976,000
Total Domestic Office Deposits:$342,652,693,000
Net Income:$3,520,631,000
Quarterly Net Income:$1,821,664,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:15%
Quarterly Return on Equity:15%
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Client Review

914 client reviews of U.S. Bank scored 2.5 out of 5.

bad banking
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by steves, Jan. 06, 2015

 been a customer for few years with a personal accounts have lines of credit and CC  had issue with hiding fees but what bank don't do that but once I opened a business account 4 month later the branch manger decide to close all accounts personal and business after I applied for a loan to relief the new business start up loans I got denied because of a collection from t mobile that was paid in full but never had and returned checks or had any defaults with any money financial institute all my accounts in perfect standing and have a credit score of 710 with never a late or a default on  a payment   to any of mortgage or lines of credit or cc when I asked why he said one story and there vice president said another so I moved to a deferent bank but the catch was I  signed a 2 year lease with there merchant accounts and still responsible for the 2000+ terminal that actual cost was 350 there merchant account is a total scam company name elevon they said it was owned by us bank but now after I signed a lease for 2 years its not I called few to understand why and they all lie on the phone every one give a defrant story  never would bank there again or refer any to bank there total bad customer service and lies they are becoming a copy  name of TCF bank only if you are broke you can bank there so they can make as much money out of you but if you responsible and on top of there statements and cell them on the hiding fees you are out of the door

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rochester West Circle Drive Branch at Rochester, MN
6 of 13 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by aldanca 2015-01-15 17:56:15
I agree that US Bank is unjust in how they do business with small business I have started to add upcharges to my customers that want to use a us bank debit or credit card to recover my losses but offer a discount for cash. This is working great I hope it helps you.

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