U.S. Bank, Riverside & Union Vons Branch

Name:U.S. Bank, Riverside & Union Vons Branch
Full Service Retail Office
Review:944 client reviews
Location:3520 Riverside Plaza Drive
Riverside, CA 92506

Riverside County
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FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2250, view all, view on map
Total Assets:$582,252,757,000
Total Deposits:$477,431,873,000
Total Equity Capital:$43,046,920,000
Total Domestic Office Deposits:$455,311,177,000
Net Income:$3,162,255,000
Quarterly Net Income:$1,600,291,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%

Client Review

944 client reviews of U.S. Bank scored 2.5 out of 5.

U.S. Bank, Riverside & Union Vons Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by m034, Nov. 09, 2012

This bank sent me checks with a wrong account number and when I didn't notice and used a check I was given fees for this. When I called and spoke to the manager, he was beyond rude. He didn't want to hear what I had to say, help me or even offer an apology for their mistake. He basically said that even if they make a mistake its my responsibility to catch it and they are not at fault. Considering I was a new customer, he wouldn't take the time to tell me anything but that it was too bad. This branch is ridiculously ride, unprofessional and has bad business ethics. They basically have policies to keep them from ever taking fault on their mistakes and since the employees know that they are able to be rude and just say that they can't do anything.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Riverside & Union Vons Branch at Riverside, CA
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