Home > California Banks > Riverside Banks > U.S. Bank Riverside > U.S. Bank, RIVERSIDE & UNION VONS BRANCH
U.S. Bank, RIVERSIDE & UNION VONS BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
U.S. Bank, Riverside & Union Vons Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by m034, Nov. 09, 2012
This bank sent me checks with a wrong account number and when I didn't notice and used a check I was given fees for this. When I called and spoke to the manager, he was beyond rude. He didn't want to hear what I had to say, help me or even offer an apology for their mistake. He basically said that even if they make a mistake its my responsibility to catch it and they are not at fault. Considering I was a new customer, he wouldn't take the time to tell me anything but that it was too bad. This branch is ridiculously ride, unprofessional and has bad business ethics. They basically have policies to keep them from ever taking fault on their mistakes and since the employees know that they are able to be rude and just say that they can't do anything.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Riverside & Union Vons Branch at Riverside, CA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby m034, Nov. 09, 2012
This bank sent me checks with a wrong account number and when I didn't notice and used a check I was given fees for this. When I called and spoke to the manager, he was beyond rude. He didn't want to hear what I had to say, help me or even offer an apology for their mistake. He basically said that even if they make a mistake its my responsibility to catch it and they are not at fault. Considering I was a new customer, he wouldn't take the time to tell me anything but that it was too bad. This branch is ridiculously ride, unprofessional and has bad business ethics. They basically have policies to keep them from ever taking fault on their mistakes and since the employees know that they are able to be rude and just say that they can't do anything.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Riverside & Union Vons Branch at Riverside, CA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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