U.S. Bank, RANCHO PALOS VERDES

Name:U.S. Bank, RANCHO PALOS VERDES
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:29000 S Western Ave
Rancho Palos Verdes, CA 90275

Los Angeles County
View Other Branches
 
Phone:310-507-6961
FDIC Cert:#6548
Established:05/07/1954


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

professional
 1star Overall Rating
 4star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by ladybug68, Dec. 01, 2017

Came in at the Western Avenue, Rancho Palos Verdes Branch on Nov 30. A minute into a lady employee helping me open a bank account, she signaled one of her co-workers that she had a doctor's appointment to go to. I asked her if she wanted me to come back some other time.  To my disbelief, she took me on my offer and asked me if I could do that--come back tomorrow so she could keep her doctor's appointment. Never heard or seen a bank employee tell a customer to come back some other time because she has a doctor's appointment to go to!!! Took my business to another bank which is on the next street and was happy with their customer service.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rancho Palos Verdes at Rancho Palos Verdes, CA
6 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Bankermom040619 2018-06-21 13:15:50
She could have handled it better, by sitting you with someone else from the beginning or setting up an appointment with you for later. Doctor offices don't like it when you cancel last minute or don't show at all. Even bankers have personal lives and personal things they need to handle. Next time try setting up an appointment to get your needs handled. It makes it a lot easier.

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