U.S. Bank, PLEASANTON MAIN BRANCH

Name:U.S. Bank, PLEASANTON MAIN BRANCH
Full Service Brick and Mortar Office
Review: 2.5star955 client reviews
Location:749 Main St
Pleasanton, CA 94566

Alameda County
View Other Branches
 
Phone:925-426-6200
FDIC Cert:#6548
Established:12/06/1910


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2314, view all, view on map
Website:www.usbank.com
Total Assets:$657,183,636,000
Total Deposits:$529,906,923,000
Total Equity Capital:$59,540,236,000
Total Domestic Office Deposits:$522,401,458,000
Net Income:$4,911,887,000
Quarterly Net Income:$1,620,768,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

955 client reviews of U.S. Bank scored 2.5 out of 5.

Pleasanton Branch
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by PTownResident, Apr. 27, 2021

I have approximately $60,000 in my savings account at US Bank.  I had the understanding that I was signed up for overdraft protection on my checking account to automatically pull from my savings account.  As it turns out, I did have the overdraft protection, but they charged me $36 every time I went negative.  Over a 2 week period, I was charged $684 in fees alone.  I was not notified at the time that I was overdrafting.  Long story short, they would only refund me $216 of the $684 in fees.  This happened at the US Bank at 749 Main Street, Pleasanton, California.  The bank manager is Anthony Jones.  He was NOT helpful at all.  Let’s just say that I am in the process of closing all my accounts with US Bank (a total of $200,000 in savings accounts!) and moving to Union Bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pleasanton Main Branch at Pleasanton, CA
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