Home > California Banks > Palm Desert Banks > U.S. Bank Palm Desert > U.S. Bank, PALM DESERT HIGHWAY 111 BRANCH
U.S. Bank, PALM DESERT HIGHWAY 111 BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
NOT KNOWING WHAT TO DO
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by moneyman2016, Nov. 09, 2015
Came in to put money in a US Bank Visa Debit Card.
The staff even the bank manager did not know how to do it.
I went to the US Bank on Washington street and with great service and with no problems they did it.
Folks recheck your statement if you go to this bank that cant even put money into their bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Palm Desert Highway 111 Branch at Palm Desert, CA
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby moneyman2016, Nov. 09, 2015
Came in to put money in a US Bank Visa Debit Card.
The staff even the bank manager did not know how to do it.
I went to the US Bank on Washington street and with great service and with no problems they did it.
Folks recheck your statement if you go to this bank that cant even put money into their bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Palm Desert Highway 111 Branch at Palm Desert, CA
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by aarqueros 2015-12-05 13:31:43
Teller didn't want to ask which acct my cashiers check was supposed to come out of so she took it upon herself to take it upon herself to withdraw it from my checking acct when I specifically said my "Savings". So in order to clean up her mess she made a xfer from my savings acct to cover my cashiers check amount and left my checking acct in the negative. I called the bank the following morning to get the overdraft fees taken care of only to be argued with by the manager and her using the classic excuse of "hello are you there (while on speaker phone)" and hanging up. Super unprofessional!!! All this just to have overdraft fees re credited to my account. A total of $7.50 this manager was willing to lose a customer over. Good thing the 800 US Bank number was able to assist me without hassle and send me contact information to file a written complaint against that branch manager with the district manager. Too bad she didn't know know anything about me to realize I have multiple accounts and what kind of mess she really could have caused her bank. Don't get me wrong I LOVE US Bank compared to alot of other financial institutions, but to have a manager argue with you for $7.50 and Jeopardize losing a big customer is a No No... Get some training Blue Diamond Office, you're gonna need it.
by FedupwithUSBANK 2017-02-01 18:34:53
This bank branch is absolutely terrible. The lines are long, the tellers are incompetent, and they never seem to have the bills that I need (We are talking about asking for $100 in $10 dollar bills) without going to the back vault.
I'm closing my account tomorrow and will not look back.
I'm closing my account tomorrow and will not look back.
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