U.S. Bank, ORCHARDS BRANCH
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959 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2202, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $662,906,418,000 |
| Total Deposits: | $528,517,873,000 |
| Total Equity Capital: | $63,537,409,000 |
| Total Domestic Office Deposits: | $522,040,717,000 |
| Net Income: | $6,462,042,000 |
| Quarterly Net Income: | $1,758,423,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
959 client reviews of U.S. Bank scored 2.5 out of 5.
Had to leave
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by vikanesm, Apr. 05, 2016
I came in with my husband to add him to my account. We sat down to wait for the banker. We waited for about 10 minutes and no one came. I saw a banker sitting at her desk on her computer. I came up to ask her if someone will help us. She told me to go back to the waiting area and Nick will come out to help because she was busy doing mortgages. I went back. We waited for another 20 minutes and no one ever came. She could've helped us in 3 minutes and gone back to her mortgages, but instead she just kept sitting at her desk with us sitting right in front of her. So we ended up leaving.
In addition to this, there was only one teller with a long line of people in a middle of the day on a week day.
Hire more people.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Orchards Branch at Vancouver, WA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby vikanesm, Apr. 05, 2016
I came in with my husband to add him to my account. We sat down to wait for the banker. We waited for about 10 minutes and no one came. I saw a banker sitting at her desk on her computer. I came up to ask her if someone will help us. She told me to go back to the waiting area and Nick will come out to help because she was busy doing mortgages. I went back. We waited for another 20 minutes and no one ever came. She could've helped us in 3 minutes and gone back to her mortgages, but instead she just kept sitting at her desk with us sitting right in front of her. So we ended up leaving.
In addition to this, there was only one teller with a long line of people in a middle of the day on a week day.
Hire more people.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Orchards Branch at Vancouver, WA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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