Home > Arkansas Banks > North Little Rock Banks > U.S. Bank North Little Rock > U.S. Bank, ONE RIVERFRONT PLACE BRANCH
U.S. Bank, ONE RIVERFRONT PLACE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
ATM User
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Butterfly7, Oct. 31, 2016
1300 miles away from home and I stopped at an ATM in North Little Rock on a Saturday I was taking my kids after dinner. Will putting my ATM card into the machine the machine had a power outage and turned off and ate my card I tried to contact customer service for hours to get my card back but no one was able to help me. I had to wire money to myself and then crosses and then I waited until Monday to call the branch to get my card back however I was told there is nothing that they could do to help me unless I was a u.s. bank member that they only give ATM cards back to members of the band members have to order new cards they destroy them this is an outrageous that considering I'm 1300 miles from home I pay a fee to use that ATM they have no customer service at all there I spoke to the man who was an assistant branch manager who only wanted to give me his condolences but however his only guidance to me was to order a new
card. This wouldn't have been such a slap in the face except for the fact that I hadn't done anything wrong I'm really just stopped to use their ATM and the Machine ate my card the worst part about it is knowing that they give their members back the cards but the nine members who didn't do anything wrong have to suffer I would say I warned you never to use their ATM that they say US Bank on them the bank is not helpful and as far as I am concerned crooks in addition the employees are clueless and not helpful at all.Do not trust your money to them!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, One Riverfront Place Branch at North Little Rock, AR
11 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Butterfly7, Oct. 31, 2016
1300 miles away from home and I stopped at an ATM in North Little Rock on a Saturday I was taking my kids after dinner. Will putting my ATM card into the machine the machine had a power outage and turned off and ate my card I tried to contact customer service for hours to get my card back but no one was able to help me. I had to wire money to myself and then crosses and then I waited until Monday to call the branch to get my card back however I was told there is nothing that they could do to help me unless I was a u.s. bank member that they only give ATM cards back to members of the band members have to order new cards they destroy them this is an outrageous that considering I'm 1300 miles from home I pay a fee to use that ATM they have no customer service at all there I spoke to the man who was an assistant branch manager who only wanted to give me his condolences but however his only guidance to me was to order a new
card. This wouldn't have been such a slap in the face except for the fact that I hadn't done anything wrong I'm really just stopped to use their ATM and the Machine ate my card the worst part about it is knowing that they give their members back the cards but the nine members who didn't do anything wrong have to suffer I would say I warned you never to use their ATM that they say US Bank on them the bank is not helpful and as far as I am concerned crooks in addition the employees are clueless and not helpful at all.Do not trust your money to them!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, One Riverfront Place Branch at North Little Rock, AR
11 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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