U.S. Bank, NORWOOD PARK BRANCH
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Name: | U.S. Bank |
Concentration: | All Other Over 1 Billion |
Established: | 07/13/1863 |
FDIC Insurance: | 01/01/1934 |
Holden By: | U S BCORP |
Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
# of Branches: | 2226, view all, view on map |
Website: | www.usbank.com |
Total Assets: | $670,008,257,000 |
Total Deposits: | $529,668,951,000 |
Total Equity Capital: | $64,278,714,000 |
Total Domestic Office Deposits: | $522,481,635,000 |
Net Income: | $4,703,619,000 |
Quarterly Net Income: | $1,676,702,000 |
Return on Assets: | 1% |
Quarterly Return on Assets: | 1% |
Return on Equity: | 10% |
Quarterly Return on Equity: | 11% |
More... |
Client Review
959 client reviews of U.S. Bank scored 2.5 out of 5.
moron personal banker
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by Angycustomer, Jan. 25, 2020
I just went into open a sizable CD for my disabled mother. I called ahead of time to ensure I had all documents required. The personal banker was completely inept. I presented her with all documents which had been prepared by an attorney, she was challenging me about the validity of the notary stamp, telling me she was a notary, and "knows the rules" .... A monkey can be a notary if they complete the application correctly. After sending to US Bank ops dept they confirmed it was correct and she finally started opening the account. Then she repeatedly got the names and address wrong despite me repeating it several times and over annunciating so she would get it right. Then she attempted to collect KYC information and challenged me about my mother's income (not mandatory to open an account) when I told her that I the figure I gave her was correct, she insisted it wasn't and she would get in trouble when the direct deposit comes in...mind you, I was opening a CD, the does not allow direct deposit. Finally after an hour I gave up and went to Signature Bank down the block and was in and out in 15 minutes, staff there was very nice and competent.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Norwood Park Branch at Chicago, IL
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by Angycustomer, Jan. 25, 2020
I just went into open a sizable CD for my disabled mother. I called ahead of time to ensure I had all documents required. The personal banker was completely inept. I presented her with all documents which had been prepared by an attorney, she was challenging me about the validity of the notary stamp, telling me she was a notary, and "knows the rules" .... A monkey can be a notary if they complete the application correctly. After sending to US Bank ops dept they confirmed it was correct and she finally started opening the account. Then she repeatedly got the names and address wrong despite me repeating it several times and over annunciating so she would get it right. Then she attempted to collect KYC information and challenged me about my mother's income (not mandatory to open an account) when I told her that I the figure I gave her was correct, she insisted it wasn't and she would get in trouble when the direct deposit comes in...mind you, I was opening a CD, the does not allow direct deposit. Finally after an hour I gave up and went to Signature Bank down the block and was in and out in 15 minutes, staff there was very nice and competent.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Norwood Park Branch at Chicago, IL
Was this review helpful to you? Yes, No Report Abuse
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