U.S. Bank, NORTH LIBERTY BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Not getting things done
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Alco, Jul. 09, 2013
I always have trouble getting things done at this branch.
When I first moved to iowa city area i wanted to change the address but they wouldn't let me cause "the proof residency" wasn't enough and I had to go back and forth till I just went to a different branch with the same document and they did it in 5min. When I sold my car and wanted to know if the Cashier check of the buyer is legit, the guy was too political and didn't give me an answer. The other time I was trying to deposit the checks for my company like I always do at every us bank and only this bank gave me a hard time, even when I was trying to deposit my on paycheck they wouldn't let me cause it wasn't signed and the manager lady didn't even said she's sorry and was rude saying "this is not a legal document!"
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, North Liberty Branch at North Liberty, IA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Alco, Jul. 09, 2013
I always have trouble getting things done at this branch.
When I first moved to iowa city area i wanted to change the address but they wouldn't let me cause "the proof residency" wasn't enough and I had to go back and forth till I just went to a different branch with the same document and they did it in 5min. When I sold my car and wanted to know if the Cashier check of the buyer is legit, the guy was too political and didn't give me an answer. The other time I was trying to deposit the checks for my company like I always do at every us bank and only this bank gave me a hard time, even when I was trying to deposit my on paycheck they wouldn't let me cause it wasn't signed and the manager lady didn't even said she's sorry and was rude saying "this is not a legal document!"
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, North Liberty Branch at North Liberty, IA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Horrible service
Overall Rating
Waiting Time
Other Services
by flabbergasted, Jul. 31, 2012
HORRIBLE! Have been dealing with this since April and still not completed. It's one thing after another trying to get this completed, the information has been provided and yet they keep asking for one-offs. It has impacted our vacation, and the buyers ability to start the process of building. HIGHLY recommended to NOT use them, another bank has been talked to and can have this done in 1 week!!!
Add onto that the fact that my ATM card will not allow for deposit at other banks machines. As well my PIN number was considered invalid after I entered it correctly 4 times in a row (even though when I called into customer service I had to validate my call with PIN) I had to wait 24hrs for the card to unlock itself. I could still swipe the card, but not withdraw cash (which was great for our town's celebration days as they only take CASH at the vendors)!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, North Liberty Branch at North Liberty, IA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Time Other Servicesby flabbergasted, Jul. 31, 2012
HORRIBLE! Have been dealing with this since April and still not completed. It's one thing after another trying to get this completed, the information has been provided and yet they keep asking for one-offs. It has impacted our vacation, and the buyers ability to start the process of building. HIGHLY recommended to NOT use them, another bank has been talked to and can have this done in 1 week!!!
Add onto that the fact that my ATM card will not allow for deposit at other banks machines. As well my PIN number was considered invalid after I entered it correctly 4 times in a row (even though when I called into customer service I had to validate my call with PIN) I had to wait 24hrs for the card to unlock itself. I could still swipe the card, but not withdraw cash (which was great for our town's celebration days as they only take CASH at the vendors)!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, North Liberty Branch at North Liberty, IA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by LDizzle 2014-03-20 12:46:50
I would LOVE to leave this bank and all the incompetents who work there.
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